Manager Solutions Consultant (Enterprise)
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Key skills for this role
About the Role
DU is looking for a Manager Solutions Consultant to lead technical architecture engagements and design bespoke network solutions for enterprise customers. The role requires deep expertise in advanced connectivity, DWDM, OTN, MPLS, SDWAN, and SASE, with over 10 years of experience.
Key Skills for This Role
Responsibilities
- Proactively and reactively scope technical solutions to address customer requirements
- Lead technical architecture engagements with key partners, vendors, and stakeholders
- Provide advanced connectivity solutions to customers via RFP or non RFP
- Design bespoke network solutions for datamena and du customers
- Lead technical discussions with customers, partners, and internal stakeholders
- Lead the solutions & proposal development process
- Bridge the gap between technology and business
- Conduct customer consultancy and advisory
- Attend technical discussion meetings to gather requirements for Technical Design Specification
- Provide Product, Service Delivery and Transition & Transformation peer reviews
- Guide technical implementation team on approach and technical functions during project deployment
Requirements
- Degree in Computer Science, Networking, or related IT field
- 10+ years of experience in a similar capacity in a competitive solution role
- Knowledge in designing DWDM, OTN and fixed communication solutions
- Knowledge of LAN/WAN protocols and enterprise communication services such as BGP, OSPF, MPLS
- Experience in designing voice, data, 5G, M2M communication solutions
- Hands on experience with MPLS, SDWAN and SASE solutions
- Industry, region and Local UAE knowledge
- Proven track record of implementing advanced connectivity solutions within an enterprise or a service provider
- Proven track record of Global managed services experience
- Experience of dealing with Hyper scalars & large key accounts
- Solution and Service Strategy and Design capabilities
- Evidence of good business acumen
Full Job Posting
Key Accountabilities
- Proactively & reactively scoping the technical solution required to address customer requirements, assesses customer to meet and unmet needs, and recommends solutions that optimize value for both the customer and the company.
- Responsible for technical architecture engagements with key partners, vendors, and stakeholders.
- Provide advanced connectivity solutions to customers via RFP or non RFP.
- Responsible to develop and Implement Ideas to Enhance Customer Experience and/or Business Growth.
- Responsible to design bespoke network solutions for datamena and du customers.
- Solution/Architecture (design) for Major datamena and related initiatives.
- Datamena platform architecture, oversight and high level design, to ensure we have capability and capacity for continued growth.
- Lead technical discussions with customers, partners, and internal eitc stakeholders, in order to build and deliver bespoke solutions to support revenue generation.
- Lead the solutions & proposal development process.
- Bridge the gap between technology and business.
- Conducting Customers Consultancy and advisory.
- Attends Technical discussion meetings to gather the required information for the Technical Design Specification creation and to make sure that the client requirements are correctly addressed in the provided solution.
Qualifications, Experience, Skills and Competencies
- Degree in Computer Science, Networking, or related IT field.
- 10+ years of experience in a similar capacity in a competitive solution role.
- Knowledge in designing DWDM, OTN and fixed communication solutions.
- Knowledge of LAN/WAN protocols and enterprise communication services such as BGP, OSPF, MPLS.
- Experience in designing voice, data, 5G, M2M communication solutions.
- Hands on experience with MPLS, SDWAN and SASE solutions.
- Industry, region and Local UAE knowledge.
- Proven track record of implementing advanced connectivity solutions within an enterprise or a service provider.
- Proven track record of Global managed services experience.
- Experience of dealing with Hyper scalars & large key accounts.
- Solution and Service Strategy and Design capabilities.
- Evidence of good business acumen.
Skills
- Strong time management and organizational skills.
- Comfortable interacting and building relationships with individuals across all levels and areas of the firm.
- Strong interpersonal skills.
- Comfortable working both collaboratively and independently.
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