Manager, Security Operations (Hands On/Technical)

This role supports Gartner’s growing Security Operations team.

You will lead day-to-day operations in US time zones to Protect against, Detect, and Respond to threats to Gartner’s reputation, customers, and Information Technology.

The Manager, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation.

You will be deeply involved in the planning and execution of projects involving the SOC and Security Operations practice as a whole.

You'll play a key role in defending Gartner’s network and intellectual properties as you “lead from the front”.

Our team is filled with lifelong learners who are consistently finding ways to better defend and stay ahead of the threats of tomorrow.

We are a collaborative, flexible group, where good ideas are brought forth and acted upon, whether they come from the most experienced or the newest members of the team.

As a leader on the team, you’ll provide mentorship, guidance, and technical expertise.

What you will need:

• Bachelor’s in Computer Science, Information Security, Engineering, or 6+ years of experience in Information security

• Previous experience leading a SOC, Hunt, and/or Incident Response Team or progressive growth in responsibilities in a SOC environment

• Demonstrated ability to prioritize and analyze security events, enabling swift decision-making on appropriate courses of action and initiating timely and proportional responses

• Expertise in conducting and driving analysis and investigation of cybersecurity incidents

• Experience articulating technical findings and creating detailed incident reports

• Extensive experience in leveraging security tools such as SIEM, EDR, web proxy and email security tools

• Experience driving security projects from requirements gathering to completion

• Ability to mentor, motivate, and coach team members, leading to operational excellence

• Passion for security and solving tomorrow’s problems