Manager - SASTech

Key Responsibilities

• Operations & Execution
• ● Drive end-to-end execution of SASTech initiatives and priorities.
• ● Build and maintain action plans, timelines, ownership maps, and trackers; ensure consistent follow-up and closure.
• ● Identify and resolve operational bottlenecks proactively.
• Cross-Functional Coordination
• ● Coordinate between SASTech and University offices — Admissions, Finance, People & Culture, IT, Marketing, Facilities, Student Affairs, Examinations and others.
• ● Manage dependencies, approvals, communication, and follow-ups across teams.
• Process & Operational Excellence
• ● Develop and maintain SOPs, workflows, checklists, and trackers.
• ● Drive standardisation and adopt technology/AI tools to improve efficiency.
• Reporting & Monitoring
• ● Maintain MIS, Dashboards and operational trackers for SASTech.
• ● Prepare status reports and leadership updates; track progress, risks, delays, and dependencies.
• Stakeholder & Team Coordination
• ● Coordinate with Program Managers, APMs, faculty, and operational teams on shared priorities.
• ● Track ownership, run follow-ups, and coordinate meetings with internal and external stakeholders.
• Leadership Support
• ● Translate leadership decisions into actionable plans and track strategic initiatives.
• ● Prepare reports, presentations, and decision-support documents for reviews.
• ● Escalate critical issues with context and practical, solution-oriented options.

Key Performance Indicators (KPIs)

Qualifications & Experience

• ● Bachelor's + Master's Degree in a relevant discipline.
• ● 4–8 years of experience in operations, program, or project management.
• ● Demonstrated experience managing cross-functional stakeholders.
• ● Strong communication, coordination, and follow-up skills.
• ● Proven problem-solving ability and sense of ownership.
• ● Proficiency in Google Workspace/MS Office, Excel/Sheets, and MIS/dashboard tools.
• ● Comfort working with technology and AI-enabled productivity tools.

Key Competencies