Manager, Quality Systems

• Analyze deviation, CAPA, change control, and audit finding data to identify trends and systemic issues.
• Develop and maintain quality metrics and KPI dashboards; report to senior leadership on a defined cadence.
• Support the complaint intake, triage, and trending process, closing the loop between complaint data and downstream CAPA actions.
• Lead continuous improvement initiatives that strengthen system performance and compliance posture.

• Administer the training system, including curriculum design, periodic review, and compliance with training requirements for staff, contractors, and visitors.

• Ensure quality risk assessments are current, scientifically justified, and approved by the appropriate function.
• Verify risk controls are translated into procedures, monitoring, or CAPAs, with effectiveness confirmed.

• Lead and mature the risk-based internal audit / self-inspection program: scope, scheduling, finding classification, closure tracking, and effectiveness verification.
• Ensure self-inspections evaluate actual practice on the floor, in addition to document review.

• Serve as the quality systems subject matter expert for regulatory inspections and internal/external audits.
• Track inspection observations, commitments, and responses to closure.
• Ensure sites are inspection-ready at all times.

• Serve as a key contributor to eQMS implementation and configuration across sites, including URS development, validation support, and post-go-live administration.
• Redesign existing quality processes to operate within the eQMS platform and standardize practices across sites where it improves consistency without compromising site-specific regulatory needs.
• Build and adapt quality systems to business needs as the organization scales, working with process owners across departments.

• Directly manage quality systems team members; provide coaching, performance feedback, and development support.
• Assign and oversee team workload, aligning priorities with quality objectives and remediation milestones across sites.
• Build team capability in GxP requirements, quality systems tools, and continuous improvement methodology.

• Bachelor’s degree in science, Engineering, or related discipline is required.
• 5+ years of QA experience in cannabis, pharmaceutical, food, or an equivalent regulated industry
• 3+ years in a QMS ownership, lead, or people management capacity.
• Valid Health Canada security clearance, QAP or AQAP status is an asset.
• Regulatory & GxP Knowledge - working knowledge of EUGMP, GPP, and Cannabis Act/Regulations, applied to quality system design and operations.
• Quality Systems Expertise - document control, change control, CAPA, deviation management, training, risk management, self-inspection, and audit management.
• eQMS & ERP - working knowledge of electronic quality management systems and ERP systems is required.
• Validation & Qualification - working knowledge of computer system validation and equipment/process qualification principles.
• Data Analysis & Metrics - able to analyze quality data, identify trends, build KPI reports, and communicate findings to senior leadership.
• People Leadership - able to manage, coach, and develop team members in a regulated, fast-paced environment.
• Technical Proficiency - proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with document management systems and quality databases.

• At Village Farms International, you're part of something bigger — a global organization where you can grow your career across brands, functions, and countries.
• We believe It Takes A Village® , and we mean it.
• Our values guide every decision we make: Versatility | Innovation | Leadership | Loyalty | Accountability | Grit | Entrepreneurship
• What you do here matters — to our people, our products, and the customers we serve around the world.
• We've got you covered with company-paid comprehensive benefits and education assistance to support your continued growth.
• We embrace meaningful opportunities, collaboration, and continuous improvement as we expand our global footprint.

Ready to Grow With Us?

If you're passionate about quality, compliance, and bringing world-class products to international markets, we'd love to hear from you.