Manager, Product Management- Authentication
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Key skills for this role
About the Role
Capital One is seeking a Product Manager to lead authentication products. You will define product vision, leverage data and customer insights, and partner with technology teams. Requires 5+ years of product management experience and a track record of delivering customer-centric, data-driven results.
Key Skills for This Role
Responsibilities
- Foster an environment where customer backed thinking is part of the team’s DNA
- Leverage understanding of end to end customer experience to ground and build product vision and strategy
- Define key success metrics and measurable outcomes that matter for your domain and prioritize work to achieve those outcomes across multiple teams
- Use quantitative data to effectively refine investment decisions and quantify value creation
- Explore domain relevant technology to support discovery and apply learnings to push boundaries
- Foster active partnership with technology partners to collectively define destination state and go after shared objectives
- Work in multiple problem spaces and appropriately prioritize problems on roadmap to maximize impact
- Work effectively with SMEs to understand materiality of risk and find solutions that achieve product outcomes and mitigate risks
- Contribute to team culture and product community to attract, develop and retain top talent
Requirements
- At least 5+ years of Product Management experience
- Experience creating and delivering customer centric, data driven product vision and strategy
- A track record of delivering results with significant business and customer impacts
Full Job Posting
About Capital One Canada
- For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
About the Team
- Product Managers are tech savvy pioneers, with one eye on what’s new and the other on what’s next.
- We start with the customer in mind and develop cutting edge products that serve their needs.
- We’re all in on the cloud and leaders in the adoption of open source, RESTful APIs, microservices, and containers.
Your Responsibilities
- Human Centered: Foster an environment where customer backed thinking is part of the team’s DNA; leverage understanding of end to end customer experience to ground and build product vision and strategy.
- Business Focused: Define key success metrics and measurable outcomes; use quantitative data to refine investment decisions and quantify value creation.
- Technology Driven: Explore domain relevant technology to support discovery; foster active partnership with technology partners.
- Integrated Problem Solving: Work in multiple problem spaces; work effectively with SMEs to understand risk and find solutions.
- Transformational Leadership: Contribute to team culture and product community to attract, develop and retain top talent.
Basic Qualifications
- At least 5+ years of Product Management experience
- Experience creating and delivering customer centric, data driven product vision and strategy
- A track record of delivering results with significant business and customer impacts
Preferred Qualifications
- Bachelor’s Degree in Business, Finance, Engineering or related field
- Masters in Business Administration (MBA)
- Experience in financial services, technology or operations
- 6+ years of Product Management experience
Working at Capital One
- Enjoy a hybrid work environment, with 3 days in the office.
- Build a comfortable workspace with our one time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Benefits
- Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents.
- With up to CAD 3000 in mental health coverage and up to CAD 5000 in tuition subsidies per year—and much more.
Salary
- The expected annual salary range for this position is CAD 162,500 CAD 179,600.
- This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es).
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