Manager, Network & Security Operations (1170)
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Key skills for this role
About the Role
Team Saudi seeks a Manager, Network & Security Operations to lead network infrastructure and security operations. The role oversees network connectivity, security enforcement platforms, endpoint management, and physical security systems.
Key Skills for This Role
Responsibilities
- Lead and oversee the operation and maintenance of core and access network infrastructure
- Manage enterprise connectivity services including SD WAN, DIA, VPN, and wireless infrastructure
- Oversee operational management of network security technologies including firewalls, ZTNA, and SASE
- Manage security platforms including EDR, NDR, NAC, IPS/IDS, and email security
- Oversee endpoint management platforms including Intune, MDM, MAM, and device compliance
- Manage physical security systems including Access Control and CCTV
- Lead technical containment and mitigation for network and security incidents
- Manage vendors and service providers supporting network and security infrastructure
- Establish operational procedures, standards, and documentation
- Coordinate with Cybersecurity, Digital Infrastructure, and Digital Solutions teams
Requirements
- Experience managing network and security operations
- Knowledge of network infrastructure, security technologies, and endpoint management
- Leadership and team management skills
- Experience with vendor management and service level agreements
Full Job Posting
Job Purpose
- The Manager, Network & Security Operations is responsible for ensuring the availability, performance, and operational security of SOPC’s network infrastructure and security technologies.
Network Infrastructure Operations
- Lead and oversee the operation and maintenance of core and access network infrastructure to ensure high availability and performance across all locations.
- Manage enterprise connectivity services including SD WAN, DIA, VPN services, and wireless infrastructure.
- Monitor network capacity, performance, and availability to maintain stable and reliable connectivity services.
- Ensure proper implementation and maintenance of network segmentation, routing configurations, and connectivity controls.
Security Operations Management
- Oversee the operational management of network security technologies including firewalls, secure access platforms, and perimeter protection systems.
- Manage and maintain Zero Trust Network Access (ZTNA) services to ensure secure user access to enterprise applications and systems.
- Ensure proper configuration and operational management of Secure Access Service Edge (SASE) services.
- Maintain high availability and operational effectiveness of network security platforms across on premises and cloud environments.
Security Tools Operations
- Manage operational activities for security platforms including EDR, NDR, NAC, IPS/IDS, and email security technologies.
- Oversee Microsoft Defender security operations and related endpoint protection capabilities.
- Ensure proper integration and log forwarding of security events to monitoring or SIEM platforms where applicable.
- Coordinate remediation activities for security alerts and vulnerabilities in collaboration with Cybersecurity teams.
Access Management & Security Controls
- Design, implement, and enforce access management controls across systems and platforms.
- Coordinate with Cybersecurity and GRC teams to ensure infrastructure controls align with organizational security standards.
Endpoint & Workplace Operations
- Oversee endpoint management platforms including Intune, MDM, MAM and device compliance services.
- Ensure secure device enrollment, endpoint hardening, and enforcement of technical compliance controls.
- Support workplace technology services including printing services, meeting room systems, and collaboration technology platforms.
Physical Security Systems Operations
- Oversee operational management of Access Control and CCTV systems.
- Ensure proper monitoring and maintenance of video surveillance systems, recording infrastructure, and access control devices.
- Support integration of physical security technologies with network infrastructure, identity systems, and monitoring platforms.
- Coordinate with Cybersecurity, facilities teams, and external vendors to maintain secure and compliant operation of physical security systems.
Incident Response & Technical Containment
- Lead technical containment and mitigation activities for network and security related incidents.
- Coordinate with Cybersecurity teams during investigations and ensure appropriate remediation actions are implemented.
- Support root cause analysis and corrective actions to prevent recurring operational incidents.
Vendor & Service Provider Management
- Manage vendors and service providers supporting network and security infrastructure technologies.
- Monitor vendor performance against agreed service levels and contractual obligations.
- Support procurement, renewal, and performance evaluation of infrastructure and security service providers.
Operational Governance & Continuous Improvement
- Establish and maintain operational procedures, standards, and documentation for network and security operations.
- Monitor operational KPIs, service levels, and system health metrics to ensure reliable service delivery.
- Support audits, compliance reviews, and internal assessments related to network and security infrastructure operations.
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