Manager, Learning Systems

Role Overview

Responsibilities

• Lead, coach, and develop a high-performing learning systems team.
• Maintain a multi-year learning ecosystem roadmap aligned with L&D best practices and firm priorities.
• Serve as the subject matter expert for learning system capabilities, workflows, automation, and configurations.
• Translate business needs into technical specifications and operational process designs.
• Lead feature deployments, configurations, upgrades, and structural LMS changes.
• Coordinate integrations with analytics, reporting, authentication, and other firm systems.
• Partner with IT on security, stability, scalability, and data governance.
• Standardize and document data structures, templates, workflows, and processes.
• Monitor, validate, and audit learning datasets for accuracy, completeness, and consistency.

Qualifications

• Post-secondary education, professional certification, or equivalent experience in training and development, instructional design, project management, or process design.
• At least three years of learning technology support experience and at least two years of people management experience.
• At least two years of project management and process improvement experience.
• Working knowledge of LMS, LXP, SSO, CSS, system integration, configuration, and learning content authoring tools.
• Strong interpersonal, communication, organizational, and relationship-building skills.
• Additional design thinking, change management, Lean/Six Sigma, or Agile experience would be an asset.
• Accounting knowledge or professional services experience would be beneficial.

Workplace Model

• Teams are required to work together in the office four days per week.
• Employees may work from anywhere in Canada during the summer for four weeks.

Compensation

• The current salary range for the Toronto role is CAD 90,000 to CAD 110,000 per year.
• The salary range may differ for roles available in other locations.

Benefits

• Benefits include profit sharing, flex days, RRSP contributions, firmwide holiday closure, wellness benefits, and concierge-like benefits.

About Doane Grant Thornton