Manager - Learning & Development

Wynn Al Marjan Island will be the first integrated resort in the UAE.

Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah.

The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club.

It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is looking for a skilled Manager - Learning & Development to join our Learning & D evelopment team.

The primary duties and responsibilities of this role are:

• Execute annual learning priorities and operational plans established by the Assistant Director and Executive Director of Learning & Development.
• Lead the end-to-end management of programs within the assigned L&D pillar, ensuring high-quality facilitation, guest experience alignment, and readiness for operational needs.
• Ensure all learning experiences uphold Wynn’s brand standards, luxury service philosophy, and Forbes Five-Star expectations.
• Directly supervise and develop Assistant Managers and, where applicable, Executives and Coordinators, providing coaching, feedback, performance guidance, and ongoing capability development.
• Oversee team scheduling, deployment, and facilitation assignments to ensure business continuity and consistent delivery standards.
• Design, update, and maintain program content to ensure accuracy, compliance, and alignment with departmental and regulatory requirements.
• Monitor program performance through LMS data, reporting dashboards, learner feedback, and operational KPIs; propose and implement improvements based on insights.
• Ensure full compliance with mandatory training requirements, audit readiness, documentation standards, and regulatory frameworks.
• Partner with operational and support services teams as well as wider People & Culture, and other stakeholders to diagnose training needs and deliver targeted learning solutions.
• Support pre-opening and large-scale training waves, including resource planning, content readiness, and cross-functional coordination.
• Maintain excellence in facilitation, using adult learning principles and luxury service behaviors to inspire performance and elevate guest-facing capabilities.