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Manager – Last Mile Operations | Quick Commerce
GIVA
Bengaluru, IND
Full-time
Associate
Onsite
Discovered Yesterday
Last-mile delivery operationsQuick-commerce operationsHyperlocal deliveryRider and fleet managementDelivery KPI managementDemand and capacity planning
Free
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Last-mile delivery operationsQuick-commerce operationsHyperlocal delivery
Role Overview
Manager role responsible for end-to-end last-mile delivery operations across multiple GIVA stores.
The role focuses on delivery performance, rider productivity, fleet availability, cost efficiency, and customer experience.
The function covers operations, last mile, and quick commerce.
Key Skills for This Role
Last-mile delivery operationsQuick-commerce operationsHyperlocal deliveryRider and fleet managementDelivery KPI managementDemand and capacity planning
Full Job Posting
Role Overview
Manager role responsible for end-to-end last-mile delivery operations across multiple GIVA stores.
The role focuses on delivery performance, rider productivity, fleet availability, cost efficiency, and customer experience.
The function covers operations, last mile, and quick commerce.
Location
- The role is based in Bangalore.
Experience and Employment
- The role requires four to eight years of relevant experience.
- Employment type is full-time.
Rider and Fleet Operations
- Manage the complete lifecycle of delivery riders and courier partners across assigned stores and cities.
- Monitor rider attendance, login hours, utilization, productivity, and retention.
- Review courier partner performance and drive corrective actions.
- Develop initiatives to improve rider retention and reduce attrition.
Delivery Performance
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