Manager in Training II

In-Store Job Type: Full Time | Exempt Reports to: District Manager Company Overview Founded in 2014, Windy City Cannabis has grown from a single dispensary to six locations across Illinois, with our flagship store proudly located in Homewood, Illinois.

As a woman-owned company since 2023, we are committed to creating a safe, inclusive, and professional environment for both medical and recreational cannabis customers.

We believe cannabis should be approached with knowledge and respect, which is why our highly trained team provides expert guidance and personalized support.

At Windy City, you'll be part of a passionate team that values education, customer care, and community connection.

We offer a supportive and welcoming workplace where your contributions matter, your growth is encouraged, and your work truly makes a difference.

Summary The Manager In Training II (MIT II) is a developmental leadership role designed for experienced managers who are looking to transition into the cannabis industry or further enhance their dispensary leadership experience.

Through hands-on training and exposure to all aspects of dispensary operations, this role provides future leaders with the skills, knowledge, and business acumen needed to support organizational growth and pursue advanced leadership opportunities within Windy City Cannabis .

The MIT II partners closely with General Managers and District Managers to develop expertise in operations, compliance, team development, customer experience, and financial performance.

Essential Duties and Responsibilities Operations & Compliance Support the execution of daily dispensary operations while ensuring compliance with company policies and state regulations.

Develop proficiency in inventory management, audits, deliveries, transfers, and cash-handling procedures.

Assist with regulatory inspections and maintain accurate operational records.

Identify opportunities to improve operational efficiency, organization, and overall store performance.

Customer Experience Model and promote exceptional customer service standards.

Support the sales floor and assist with resolving customer concerns.

Foster a welcoming environment that drives customer engagement, loyalty, and retention.

Help maintain a clean, organized, and customer-focused store environment.

Leadership & Team Development Lead, coach, and support team members to drive engagement, accountability, and performance.