Manager-Employee Relations (Full time, Remote, North Carolina Based)

Responsibilities & Duties

• Manage Employee Relations
• Manage employee disciplinary process to ensure applicable procedures are followed and documentation is appropriate, accurate and timely
• Manage employee complaint and grievance processes in accordance with applicable procedures, conduct investigations as required and handle associated appeals through to closure
• Partner with Benefits as needed on complex ADA cases
• Conduct mediations and/or facilitated conversations to help resolve conflict
• Assist in legal matters related to employee relations to include information gathering, investigations and representing Alliance at related hearings when needed
• Work closely with Legal Department on review of various actions such as dismissals, approved/denied accommodations and other sensitive matters to ensure proposed actions are legally defensible
• Performance Management
• Lead performance management efforts including monitoring employee and leader progress throughout the performance review and goal planning cycles
• Provide HR communications regarding timeline and process to keep employees informed and develop resources and trainings to assist in the processes
• Provide updates and data as requested to HR leadership
• Policies/Procedures
• Review, research, and assist in policy development and modification, and draft policy recommendations ensuring updated laws/regulations are included, including those subject to substantial equivalence guidelines
• Provide guidance to employees with policy/procedure interpretation and ensure they are followed appropriately
• Manager and Develop Staff
• Work with the Director of Human Resources to recruit and retain a highly qualified and well-trained workforce
• Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
• Organize workflows and ensure staff understand their roles and responsibilities
• Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements