Manager - E-Commerce (Category Management)

Sales and Commercial Performance

• Formulate strategies and procedures to improve commercial performance.
• Study online furniture competition, recommend pricing actions, and identify products based on historical learning and current competition.
• Plan e-commerce promotions and events, forecast products and quantities, and ensure inventory availability.
• Coordinate with buyers on e-commerce-exclusive products and ranges, and analyze MIS reports for trends and actions.

Content and Online Promotion

• Maintain 95% listing coverage of active products on the e-commerce portal.
• Circulate weekly counts of active listed items compared with active portfolio stock.
• Ensure timely website link testing and portal implementation.
• Recommend promotions with buyers, retail operations, and marketing, and ensure promotional communications are developed on time.
• Recommend brand, product-category, and seasonal events and forecast their sales impact.

Competition Mapping

• Conduct market research on customer profiles, preferences, and buying patterns.
• Study media-campaign effectiveness and spending in coordination with the digital marketing team.
• Track competitor websites and take corrective actions.

MIS and Budgeting

• Prepare weekly category reports covering top sellers, ageing analysis, and e-commerce-exclusive sharing.
• Prepare operational reports covering NPS, customer complaints, and product feedback.
• Review sales budgets and make recommendations to management.

About Landmark Group and Home Box

Requirements

• Ability to formulate and implement strategies and procedures that improve commercial performance.
• Ability to study online furniture competition and recommend pricing or assortment actions.
• Ability to plan e-commerce promotions and events with relevant commercial teams.
• Ability to forecast products and quantities and ensure inventory availability.
• Ability to analyze MIS and operational reports and identify key trends and actions.
• Ability to manage online product listings, link testing, and promotional communications.
• Ability to conduct customer, market, media, and competitor research.
• Ability to review sales budgets and recommend actions to management.