jobvite
Manager, Cloud Services and Site Reliability
Barracuda Networks Inc.
Ottawa, CAN
Full-time
Senior · 5+ years experience
Hybrid
Discovered 3 weeks ago
SLOsSLIsCI/CD
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
SLOsSLIsCI/CD
Key Skills for This Role
SLOsSLIsCI/CD
Full Job Posting
Envision yourself at Barracuda
This is a hybrid position based in Ottawa, Ontario.
We are looking for a Manager, Site Reliability Engineering to lead a team responsible for the reliability, availability, scalability, and operational excellence of high-volume, business-critical SaaS applications. This role combines people leadership with strong technical judgment, helping the team improve reliability practices, reduce operational toil, and support resilient customer-facing services.
In this role, you will manage and develop SRE talent, partner closely with engineering, product, platform, and security teams, and help drive measurable improvements in service health, incident response, automation, and operational readiness. The application portfolio includes products such as Email Security Gateway and Cloud Email Archiving.
What You’ll be Working on:
Lead, coach, and develop a high-performing SRE team, setting clear expectations, supporting career growth, and fostering a culture of ownership, collaboration, and continuous improvement.
Drive reliability engineering practices across critical services, including SLOs, SLIs, monitoring, alerting, capacity planning, and service health reporting.
Partner with engineering and platform teams to improve the design, operation, and scalability of cloud-based systems, with a focus on reliability, resilience, and maintainability.
Own and improve incident management practices, including major incident coordination, post-incident reviews, follow-up actions, and systemic reliability improvements.
Champion automation and tooling that reduce manual effort, improve operational consistency, and help the team scale support for production services.
Use operational data, service metrics, and risk indicators to identify reliability gaps, prioritize improvements, and communicate progress to technical and business stakeholders.
Support secure and compliant operations by partnering with security and engineering teams to embed appropriate controls, documentation, and operational practices into service delivery.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Barracuda Networks Inc.
Channel Business Manager
, CAN
Discovered YesterdayFull-time
Technical Solutions Engineer (CCNA/CCNP)
Bengaluru, IND
Discovered 1 weeks agoFull-time
Principal Security Practice Architect
Alpharetta, USA
Discovered 1 weeks agoFull-time
Principal Security Practice Architect
, USA
Discovered 1 weeks agoFull-time
Manager, Technical Support
Alpharetta, USA
Discovered 1 weeks agoFull-time
* Sales Renewals Representative
Alpharetta, USA
Discovered 1 weeks agoFull-time
Cybersecurity Engineer
, USA
Discovered 1 weeks agoFull-time
National Account Manager
, USA
Discovered 1 weeks agoFull-time