Manager, Client Analytics

Job requirements

• 6-8 years of experience in analytics, marketing consulting, loyalty strategy, or business/management consulting, ideally in a client-facing role.

• Bachelor's degree in a related field required; Master's degree preferred.

• Demonstrated experience managing projects and leading or mentoring team members.

• Proven ability to present complex insights to both technical and non-technical audiences, including senior stakeholders.

• Comfortable leading client meetings, workshops, and presentations with a high level of professionalism and clarity.

• Strong interpersonal skills, with the ability to build rapport and influence cross-functional teams.

• Proficiency in SQL and Python or R; familiarity with Snowflake and Databricks is an asset.

• Deep understanding of advanced analytics techniques (e.g., supervised/ unsupervised learning, statistical testing, simulation, optimization).

• High proficiency in Microsoft Excel and PowerPoint, with a knack for turning data into engaging visual presentations.

Job responsibilities

• Serve as a primary analytics point of contact for assigned client relationships, ensuring insights align with strategic business goals.

• Own the analytics roadmap for assigned clients, connecting analytics initiatives to business objectives and identifying priorities across current and future engagements.

• Design and execute analytics projects end to end, structuring approaches, managing scope, timelines, and quality to deliver high-impact solutions.

• Present findings to client stakeholders with a polished, professional delivery style, using data storytelling and visualization to drive business impact.

• Act as a trusted advisor by identifying opportunities where analytics can add value and proactively recommending solutions.

• Lead the development and application of advanced analytics models such as customer lifetime value, segmentation, propensity, financial forecasting, and attribution modeling.

• Translate complex analytical findings into clear business language that supports strategic decision-making and continuous optimization.

• Oversee report development and performance monitoring tools to support ongoing client success.

• Manage, mentor, and develop a team of analysts and consultants, providing coaching, feedback on deliverables, and support for professional growth.

• Set clear objectives for team members and support ongoing performance development.