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Main Responsibilities:
Mentor and support the work of Field Nurses and Care Coaches (or IDT) to ensure the Family Care benefit is delivered in compliance with the DHS contract.
Identify learning needs; arrange for mentorship, provide clear expectations, facilitate orientation and ongoing learning to build capacity of IDT staff.
Assess and coach staff on the IDT primary competencies and performance standards.
Review reports, assess process and review documentation.
Assess utilization and the quality of care management for each member served.
Participate in cross departmental collaboration to ensure the quality and effectiveness of provider services.
Educate community partners.
Participate in the hiring process by selecting, orienting, and training associates.
Facilitate in person unit meetings and attend quality visits.
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Workstyle: Work remote from home
Work Location- Dane County area
Typical Work Days/Hours: Monday – Friday, 8:00 am – 4:30 pm CST
Travel: at least once/month with potential for more travel.
Direct Reports: approximately 11-15
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Health insurance and care services provider.
Visit company websiteJobs and hiring trendsUSD 78400-107800 yearly / year
Full-time
Mid · 3+ years experience
Remote
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