Clinical Programs Pharm Technician
Job Fit Check
Base Career helps you apply smarter for this job.
Full Job Posting
Become a part of our caring community
As a Clinical Programs Pharmacy Technician Representative, you will:
Make outbound and take inbound calls communicating with Humana members.
Collect medication history information.
Prepare members for a comprehensive medication review.
Help guide prescription drug optimization in cases where patients are taking multiple medications.
Help create health awareness with patients through Rx Education and targeted quarterly campaigns.
Assist Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provide counseling.
Earn a $1,500 hiring sign on bonus
(50% we pay at hire and 50% we pay at 180 days; you must remain employed until that date to receive payment!)
Applicable to external candidates only ( Rehire candidates may be considered for a sign-on bonus if they have been separated from Humana for a minimum of more than 12 consecutive months.)
Required Qualifications
- Resident State Pharmacy Technician License OR National Pharmacy Technician Certification
- Applied knowledge of insurance processing, customer service or call center processes
- Must have a designated work area with a door that locks
Schedule
- Must work any hours Monday-Friday between 8:00am-7:00pm EST. Holidays/weekends and overtime when applicable.
- You must be on time, with your camera ON during 2+ weeks of training and for other meetings required by leadership .
- We support your career growth! You will learn many systems, policies, and tools, and it takes time to become proficient in the role. You must be willing to remain in this position and campaign for a minimum period of twelve (12) months.
- New Hire Appraisal Period – Attendance / Time Off : This appraisal period of your employment is critical to your success as an employee. It is absolutely essential that you don't miss any time in the first 90 days, unless approved by leaders. While in your appraisal period, which lasts 180 days, your supervisor evaluates you. If you incur four (4) unapproved instances, including absences, tardiness (such as breaks and lunch), and early departure, Humana may terminate your employment.
- While in your appraisal period, which lasts 180 days, your supervisor evaluates you. If you incur four (4) unapproved instances, including absences, tardiness (such as breaks and lunch), and early departure, Humana may terminate your employment.
What will help you stand out amongst the rest
Associate's degree or equivalent work experience
Mail order or retail pharmacy experience
Speak both English and Spanish fluently
Previous call center experience or in a pharmacy setting
Capability in problem resolution and supporting team‑based resolutions
Referral Bonus Information
Associates may refer external candidates to this requisition and receive a bonus, provided that they meet all other eligibility requirements.
About us
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Health insurance and care services provider.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Humana
Float Case Manager
, USA
Associate VP, Clinical Program and Product Strategy
, USA
Lead Program Delivery
, USA
Senior Portfolio Enablement Lead
, USA
Software Engineer 2
, USA
Associate Actuary, Pricing
, USA
Configuration Management Analyst
, USA
Manager- Care Coaching- Dane County
, USA