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Manager, Business Transformation - AI Enablement
Doane Grant Thornton LLP
Toronto, CAN
Full Time
Manager
Remote
2 days ago
Change ManagementStakeholder ManagementMicrosoft 365 CopilotCopilot StudioDynamics 365Power BI
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Change ManagementStakeholder ManagementMicrosoft 365 Copilot
About the Role
Doane Grant Thornton is seeking a Manager, Business Transformation - AI Enablement to join the AI Centre of Enablement. You will drive enterprise AI tool adoption and enablement programs, managing the adoption roadmap for tools like Microsoft 365 Copilot and Copilot Studio.
Key Skills for This Role
Change ManagementStakeholder ManagementMicrosoft 365 CopilotCopilot StudioDynamics 365Power BI
Responsibilities
- Manage the adoption roadmap for enterprise AI capabilities (e.g., Microsoft 365 Copilot, Copilot Studio, Dynamics 365 copilots)
- Identify opportunities for tool exploration and support business cases through analysis, pilot inputs, and user feedback
- Stay apprised of new AI capabilities and develop understanding of business value and impact on process and workflows
- Partner with business teams to identify high impact use cases and support design and implementation of solutions
- Partner with People & Culture teams to execute adoption plans for enterprise AI tools, including stakeholder engagement, training, communications, and support
- Design forums to engage with stakeholders, establish feedback loops, and provide knowledge sharing
- Define and track success measures, synthesizing insights into clear recommendations
- Create and maintain practical enablement content and support publishing/curation through various channels
Requirements
- 5+ years in business transformation, AI or digital adoption, product enablement, operations, or related roles, with demonstrated delivery in cross functional environments
- Post secondary degree in business, economics, engineering, mathematics, or related fields
- Experience driving adoption and change management for enterprise tools (communications, training, stakeholder engagement, reinforcement)
- Strong familiarity with Microsoft 365; hands on experience enabling Copilot and/or Copilot Studio is strongly preferred
- Fluency in AI concepts (GenAI, Agentic AI, Automation) without requiring deep technical expertise
- Strong stakeholder management and facilitation skills, with the ability to drive decisions and progress across business and technical teams
Full Job Posting
Who We Are
- Doane Grant Thornton is a large and growing professional services firm with about 3000 people across Canada.
- We are building a thriving organization that is purpose driven.
The Role
- As the Manager, Business Transformation AI Enablement, you will join the Business Transformation team to support initiatives at the forefront of shaping the future of our Firm.
- You will be a core member of the Firm's AI Centre of Enablement, partnering closely with People & Culture, Technology, Data, Privacy/Legal, and business leaders.
- This is a Business Transformation role focused on adoption, enablement, and operational governance—not a technical or AI engineering role.
Responsibilities
- Manage the adoption roadmap for enterprise AI capabilities (e.g., Microsoft 365 Copilot, Copilot Studio, Dynamics 365 copilots), including release readiness, sequencing, dependencies, and post launch reinforcement.
- Identify opportunities for tool exploration and support business cases through analysis, pilot inputs, and user feedback.
- Stay apprised of new AI capabilities being developed across tools and develop understanding of business value and impact.
- Partner with business teams to identify high impact use cases and support design and implementation of solutions.
- Partner with People & Culture teams to execute adoption plans for enterprise AI tools, including stakeholder engagement, training, communications, and support.
- Design the right forums to engage with stakeholders, establish feedback loops, and provide knowledge sharing.
- Define and track success measures, synthesizing insights into clear recommendations.
- Create and maintain practical enablement content and support publishing/curation through various channels.
Qualifications
- 5+ years in business transformation, AI or digital adoption, product enablement, operations, or related roles, with demonstrated delivery in cross functional environments.
- Post secondary degree in business, economics, engineering, mathematics, or related fields.
- Experience driving adoption and change management for enterprise tools (communications, training, stakeholder engagement, reinforcement).
- Certification in a recognized change management methodology (e.g., Prosci, CCMP, APMG) and/or experience with analytics/reporting tools (e.g., Power BI) is an asset.
- Strong familiarity with Microsoft 365; hands on experience enabling Copilot and/or Copilot Studio is strongly preferred. Experience with Dynamics 365 is an asset.
- Fluency in AI concepts (GenAI, Agentic AI, Automation) without requiring deep technical expertise.
- Strong stakeholder management and facilitation skills, with the ability to drive decisions and progress across business and technical teams.
- Professional services or firm based experience is an asset.
What's in it for you?
- Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
Salary Range
- CAD 110,000 CAD 128,000 in Toronto, ON.
Work Model
- Teams are required to be together in the office 4 days per week.
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