Manager - Business Operations

Overview

Overview

Responsibilities

• In this role, you will be responsible for leading cross-functional execution on priority topics.
• Your role will encompass a range of activities focused on rapid decision support, cost optimization, execution leadership, and organizational coordination.
• Drive cross-functional execution of high-priority business initiatives, ensuring alignment to leadership objectives and delivery timelines
• Provide rapid, structured decision support to executive leadership through data-driven analysis, clear options, trade-offs, and actionable recommendations
• Diagnose and resolve critical business issues across delivery, resourcing, operations, and organizational effectiveness through hands-on intervention
• Drive cost optimization programs across the organization, including workforce planning, role mix optimization, vendor management, and utilization improvements
• Identify and implement productivity and efficiency levers across delivery teams, tracking impact and ensuring sustained outcomes
• Support the setup and end-to-end execution of strategic programs with high leadership visibility, ensuring disciplined governance and measurable results
• Partner closely with business, delivery, finance, and HR teams to align on priorities, remove execution bottlenecks, and accelerate outcomes
• Build and maintain executive-ready reporting, including dashboards, trackers, business cases, and progress narratives for leadership forums
• Develop clear execution roadmaps with defined milestones, ownership, and success metrics across initiatives
• Establish program governance structures, including cadence, reporting mechanisms, and risk management frameworks
• Track initiative performance against targets, proactively identifying risks and driving mitigation actions
• Simplify and standardize processes across teams to improve operational efficiency and scalability
• Build repeatable playbooks, templates, and operating mechanisms to support consistent execution across the organization
• Support organizational design and resourcing decisions based on business priorities, pipeline demand, and cost considerations
• Collaborate on continuous improvement initiatives, embedding a culture of accountability, speed, and execution excellence
• Act as a central coordination point across functions, ensuring alignment, clear communication, and timely decision-making
• Support ad-hoc strategic analyses and deep dives for leadership on emerging priorities and business challenges

Skills And Attributes For Success

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field is required. MBA or advanced degree is preferred.
• 8+ years of experience in roles such as strategy consulting, strategy execution, program management, or leadership roles at startup.
• Proven track record of leading high-stakes, time-sensitive initiatives with senior leadership visibility.
• Exceptional structured problem solving and business judgment, with the ability to operate effectively under ambiguity.
• Strong executive communication and stakeholder management skills.
• To qualify for the role you must have
• Excellent communication and interpersonal skills.
• Deep understanding of management consulting, delivery operations, process efficiencies.
• Proficiency in project management and strategic planning.
• Ability to drive innovation and continuous improvement.

What We Look For

What Working At Inception Offers