Manager, Business Operations

In this role, success means becoming a trusted, highly effective problem solver and operator who can take a loosely defined question, structure the problem, develop the analysis, communicate the answer clearly, and help drive the resulting action.

Own recurring business processes with limited oversight.

SOPs, playbooks, decision trees, and knowledge repositories.

Produce analysis that directly informs leadership decisions.

Manage small cross-functional projects from start to finish.

Become a go-to resource for understanding business performance.

Automation opportunities and AI-enabled workflow recommendations.

Identify opportunities for improvement rather than simply responding to requests.

Develop strong relationships across Finance, Analytics, Strategy, Sales, Product, and other functional teams.

5+ years in business operations, strategy & operations, program management, or a chief-of-staff function, ideally within adtech, programmatic, or digital media

Demonstrated ability to build and scale processes, playbooks, and operational frameworks

Strong analytical and reporting skills, with the ability to turn operational data into clear business insights.

Comfort working across technical and non-technical stakeholders.Comfort working with ambiguity and solving problems without a clearly defined playbook

Strong written and verbal communication skills, with the ability to distill complex information into clear recommendations

Ability to manage multiple priorities in a fast-moving environment.

Track record of driving decisions without formal authority over the people who need to make them.

Curiosity about how businesses work and a willingness to learn across functions

Hands-on use of AI/agentic tooling to do the work preferably Claude, Claude Code, or comparable — with real examples of workflows you automated and what it saved.

operationalizing a customer segmentation or service-tier model, including the measurement layer.

Programmatic advertising background: DSP mechanics, supply paths, take rates, managed vs. self-service economics.

You are someone who naturally asks “why?” and “what should we do about it?” You enjoy digging into a spreadsheet, but you also want to understand the business context behind the numbers.

You are comfortable moving between analysis, project management, and communication.

You have strong judgment for your level, are highly reliable, and take pride in producing work that is both rigorous and useful.

Most importantly, you are excited to be a business operator, not just an analyst—you want to understand the problem, help develop the answer, and see it through to execution.

Note: The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

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The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love!

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