Manager, Application Support

Effectively influence and interact with leaders across the organization

Encourages team to develop solutions that solve strategic problems related to the teams work and place in the value chain

Coach others on how to present themselves and their ideas in a manner that builds credibility and respect

Supervises, coordinates, provides leadership to and reviews the work of professional employees to accomplish operational plans and results

Maintains an awareness of changing organizational conditions and their impact to the strategic objectives, using knowledge to adapt and evolve their approach.

Builds belonging within the team by helping others and encouraging immediate teammates to work collaboratively

Take primary responsibility for relationships with product & business stakeholders within and across teams to better plan for and prioritize work

Reports to: Director Platform & Cloud Engineering

Title(s) of direct reports (if applicable): 4-5 software engineers and MSP vendor resources

Where You Will Work To optimize collaboration, relationship building, and key stakeholder engagement, this role aligns to a 4:1 hybrid model which is in our Canonsburg or Houston office Monday-Thursday with the option for remote work on Fridays. YOUR COMPANY BENEFITS At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life. We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).

Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).

New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.

Tuition reimbursement up to $5,250 per year of eligible tuition and fees.

Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.

Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.

Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).

10 company holidays plus 2 floating holiday.

All offices provide free beverages and snacks.

Compensation The salary range offered for this position is $129,000-$177,500 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Additional Information Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.