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Major Account Manager
WSG
Mordialloc, AUS
Full-time
Associate
Onsite
Discovered 1 weeks ago
Account managementCustomer successCRMPortfolio managementUpselling and cross-sellingCommercial growth
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Role Overview
The Major Account Manager will nurture and grow an existing Broker portfolio.
The role ensures the portfolio runs smoothly, identifies growth opportunities, and acts as a trusted customer point of contact.
The position suits a customer-focused and commercially astute professional who proactively solves problems and creates customer and business value.
Key Skills for This Role
Account managementCustomer successCRMPortfolio managementUpselling and cross-sellingCommercial growth
Full Job Posting
About Waste Services Group
Waste Services Group is an Australian integrated waste and resource recovery provider serving businesses across the SME market.
The company provides tailored collection, specialised, and managed services solutions and is continuing to grow across Australia.
Sustainability, innovation, and customer impact are central to the company’s direction.
About the Role
The Major Account Manager will nurture and grow an existing Broker portfolio.
The role ensures the portfolio runs smoothly, identifies growth opportunities, and acts as a trusted customer point of contact.
The position suits a customer-focused and commercially astute professional who proactively solves problems and creates customer and business value.
Key Responsibilities
- Manage and grow a portfolio of Broker accounts while meeting revenue targets and maintaining commercially sound relationships.
- Act as the primary point of contact, monitor service performance, resolve issues, and coordinate with internal teams.
- Identify account growth opportunities through upselling, cross-selling, and renewals, and address commercial risks early.
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