Maintenance Supervisor

As Maintenance Supervisor at Ansel, you'll lead the property's maintenance operation — overseeing a team of technicians, managing the day-to-day physical condition of the building, and ensuring residents receive prompt, professional service. You'll report to and work closely with the General Manager to:

• Supervise, schedule, and mentor the maintenance team, assigning work orders and holding techs accountable for quality and timeliness

• Oversee preventative maintenance programs for HVAC, plumbing, electrical, life safety, and mechanical systems, and maintain accurate service records

• Manage the apartment turn process end-to-end, ensuring units are move-in ready on schedule and to a high standard of finish

• Diagnose and resolve complex facilities issues, escalating to vendors or contractors when needed and managing that work through completion

• Own the on-call/emergency maintenance rotation, including responding personally to major issues after hours

• Manage the maintenance budget, inventory, and shop organization, including parts ordering and vendor relationships

• Conduct regular property inspections (common areas, amenities, curb appeal, life safety systems) and drive corrective action

• Partner with the General Manager on capital projects, unit renovations, and vendor bids

• Train and develop technicians on safety protocols, systems knowledge, and customer service standards

• Communicate proactively with the onsite team and ownership on property condition, safety concerns, and project status

• 5+ years of hands-on maintenance experience in residential, hotel, or multifamily settings, including 2+ years in a lead or supervisory role

• Strong working knowledge of building systems: electrical, plumbing, HVAC, appliance repair, and life safety systems

• Experience in luxury or high-end residential environments strongly preferred

• Proven ability to lead, schedule, and develop a maintenance team

• Excellent communication skills and a customer-first mindset when interfacing with residents and ownership

• Strong organizational skills — able to manage budgets, inventory, and multiple work streams simultaneously

• EPA Certification and/or relevant trade licenses (HVAC, electrical, plumbing) required or strongly preferred

• Ability to lift 50+ lbs, work on ladders, and be on your feet for extended periods

• Willingness to participate in and lead an on-call rotation and respond to property emergencies