Machine Vision Solutions Engineer

• Act as the primary technical contact during installations, ensuring clear communication and exceptional customer service.
• Conduct site assessments to verify infrastructure readiness (power, networking, environmental conditions).

• Diagnose and resolve complex technical issues during and after installation.
• Perform preventive maintenance and create detailed service reports.

• Develop and maintain installation guides, wiring diagrams, and calibration reports.
• Ensure compliance with safety standards (Lockout-Tagout, Hazmat, Industrial Safety).

• Technical four-year degree, but experience in lieu of degree will be considered.
• 5+ years in field service or installation roles, with advanced experience in: Machine vision systems (Cognex, Keyence, Basler, Matrox, Teledyne/FLIR).
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.
• This list is not exhaustive or complete. While it represents the primary job functions, many related skills will need to be provided at various times based on the specifics of the project.
• Travel may be required for company events, training, and customer visits.

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals, and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

• Role does not require supervision of direct and indirect reports, however you may be responsible for delegating work on large projects to other project resources.

• Able to take accountability and responsibility for business target delivery and decision-making

• Director Solutions and Services

Amount of Time

1/3 to 2/3

Use hands to finger, handle, or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear