Luxury Showroom Specialist (Customer Success & Sales)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Crystal House seeks a Luxury Showroom Specialist to deliver exceptional customer experiences and drive sales for high-end home decor in Doha. Candidates need 3+ years in luxury retail or hospitality within the GCC.
Key Skills for This Role
Responsibilities
- Ensure every visitor receives an exceptional, memorable, and personalized hospitality experience in the showroom
- Manage the company mobile device; answer all VIP calls and WhatsApp messages immediately and professionally
- Expertly guide and advise affluent clients, interior designers, and architects on furniture and lighting curation
- Follow up with leads via digital tools using bespoke strategies to move clients to purchase
- Submit daily updates to management analyzing client feedback and closing strategies
- Oversee custom orders from initial consultation through to white glove delivery and installation
Requirements
- 3+ years in high end retail, luxury hospitality, or interior design showrooms within the GCC (Qatar preferred)
- Proficient in using CRM platforms, WhatsApp Business, and digital catalogs
- Bilingual (Arabic and English) is a strong advantage
Full Job Posting
Role Overview
- We are seeking a poised and strategic Showroom Specialist for our luxury home decor, furniture, and lighting brand.
- Your primary and most important role is to make our customers happy.
- Operating without rigid sales quotas, you will focus on delivering a pressure free, white glove experience.
Key Responsibilities
- Customer Happiness First: Ensure every visitor receives an exceptional, memorable, and personalized hospitality experience.
- Always On Mobile Response: Manage the company mobile device; ensure all VIP calls and WhatsApp messages are answered immediately.
- Showroom Consultation: Expertly guide and advise affluent clients, interior designers, and architects.
- Deal Closing & Strategy: Follow up with leads via digital tools using bespoke strategies.
- Daily Strategic Feedback: Submit daily updates to management analyzing client feedback.
- End to End Care: Oversee custom orders from initial consultation through to white glove delivery and installation.
Required Skills & Qualifications
- Customer Centric Mindset: A genuine passion for hospitality and relationship building.
- Luxury Showroom Experience: 3+ years in high end retail, luxury hospitality, or interior design showrooms within the GCC.
- High Accountability: Proven discipline in managing a high priority company phone line.
- Strategic Tech Literacy: Proficient in using CRM platforms, WhatsApp Business, and digital catalogs.
- Elite Communication: Impeccable professional grooming, etiquette, and presentation. Bilingual (Arabic and English) is a strong advantage.
Work Location
- On site, Msheireb Downtown Doha, Qatar
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Crystal House
Female Sales Executive / Sales Associate
Doha, QAT
Crystal House seeks a Sales Executive/Associate to represent its luxury home accessories brand in Doha. The role involves engaging clients in-person and digitally, providing expert product insights, and achieving sales t
Job Title: Luxury Showroom Specialist (Customer Success & Sales)
Doha, QAT
Crystal House seeks a poised Showroom Specialist for luxury home decor in Msheireb Downtown Doha. The role focuses on delivering exceptional customer experiences, managing VIP communications, and guiding clients on furni