Base Career helps you apply smarter for this job.
Key skills for this role
We are seeking a Lost Client Account Executive to join our dynamic team. As a Lost Client Account Executive, you will play a pivotal role in re-engaging with former clients who have transitioned to a competitor's solution. Your primary objective will be to understand the reasons behind their departure, address their concerns, and strategically position our software to win them back. This role demands a combination of persuasive communication skills, relationship-building expertise, and a deep understanding of our software's value proposition.
Primary Responsibilities
Understand client needs and business goals to provide tailored solutions and recommendations.
Address objections and reservations raised by former clients with tact and diplomacy, providing compelling responses and solutions to overcome barriers to re-engagement.
Meet assigned monthly sales, revenue, and activity goals.
Initiate proactive outreach campaigns targeting former clients via email, phone calls, and personalized messages to understand their current needs and pain points.
Collaborate with internal business units to identify and retain Paylocity clients through strategic partnerships.
Establish and nurture strong relationships with former clients by demonstrating empathy, active listening, and a genuine interest in addressing their concerns.
Serve as the main point of contact for client inquiries and concerns.
Effectively communicate the unique value proposition of our software, highlighting its superior features, benefits, and competitive advantages tailored to the needs of each client.
Collaborate with internal teams, including sales, service, and implementation, to tailor customized solutions and offers that align with the unique requirements of each former client.
Execute end-to-end sales process to win back former clients to the Paylocity platform.
Implement a systematic follow-up process to maintain ongoing communication with former clients, staying top-of-mind and demonstrating our commitment to their success.
We are seeking a Lost Client Account Executive to join our dynamic team. As a Lost Client Account Executive, you will play a pivotal role in re-engaging with former clients who have transitioned to a competitor's solution. Your primary objective will be to understand the reasons behind their departure, address their concerns, and strategically position our software to win them back. This role demands a combination of persuasive communication skills, relationship-building expertise, and a deep understanding of our software's value proposition.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, USA
Meridian, USA
Schaumburg, USA
Meridian, USA
Schaumburg, USA
, USA
, USA
, USA
Primary Responsibilities
Understand client needs and business goals to provide tailored solutions and recommendations.
Address objections and reservations raised by former clients with tact and diplomacy, providing compelling responses and solutions to overcome barriers to re-engagement.
Meet assigned monthly sales, revenue, and activity goals.
Initiate proactive outreach campaigns targeting former clients via email, phone calls, and personalized messages to understand their current needs and pain points.
Collaborate with internal business units to identify and retain Paylocity clients through strategic partnerships.
Establish and nurture strong relationships with former clients by demonstrating empathy, active listening, and a genuine interest in addressing their concerns.
Serve as the main point of contact for client inquiries and concerns.
Effectively communicate the unique value proposition of our software, highlighting its superior features, benefits, and competitive advantages tailored to the needs of each client.
Collaborate with internal teams, including sales, service, and implementation, to tailor customized solutions and offers that align with the unique requirements of each former client.
Execute end-to-end sales process to win back former clients to the Paylocity platform.
Implement a systematic follow-up process to maintain ongoing communication with former clients, staying top-of-mind and demonstrating our commitment to their success.
Self-driven, ambitious professional with the desire to consistently meet and exceed assigned quotas.
3+ years of sales experience with an emphasis on outbound calls and account management.
Ability to persuade and negotiate.
Strong active listening skills to be able to uncover client needs and objectives.
Strong written and oral communications skills to effectively present Paylocity.
Strong client service skills.
Ability to establish priorities and work independently.
Proficiency with the Internet and MS Office applications such as Word, Excel and PowerPoint.
Preferred experience with Salesforce
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay range for this position $46,000 - $80,700/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers .
Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws.
At Paylocity, “We” is what makes us different. We are committed to fostering a culture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger and collectively unbeatable together. We actively cultivate these differences as we engage each other in driving innovation in the software and services we provide our customers. Paylocity is an equal opportunity employer. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
Cloud-based payroll and human capital management software provider.
Visit company websiteJobs and hiring trendsUSD 46000-80700 yearly / year
Full-time
Mid · 3+ years experience
Remote
Apply faster on company sites with our extension.