Logistics Supervisor, Rush
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Key skills for this role
About the Role
Amazon is seeking a Logistics Supervisor for its Rush delivery station in Abu Dhabi to oversee daily operations, supervise logistics assistants and delivery associates, and ensure shipments meet KPIs.
Key Skills for This Role
Responsibilities
- Support overall daily management of operational duties and deputize for Operations Manager as required
- Prioritize and continually improve safety at the delivery station
- Supervise logistics assistants, coordinators and delivery associates to ensure shipments meet operational KPIs
- Monitor coordinator and associate performance and coach them when needed
- Partner with supporting departments to improve logistics processes and operations
- Communicate with delivery service providers to set expectations and raise quality
- Interview candidates for associate roles
- Brief and monitor workload of all drivers and associates
- Measure and monitor overall workflows and daily metrics
- Assist Operations Manager with tracking, trending and reporting on site performance
- Help with training and mentoring new Associates
- Follow up on and resolve process related issues
Requirements
- Bachelor's degree in supply chain/logistics or related field
- Experience with planning, performance metrics, and process improvement
- Experience managing teams
- Experience in logistics (preferred)
- Experience with data analysis (preferred)
Full Job Posting
Role Overview
- Support the overall daily management of operational duties at the delivery station.
- Deputize for the Operations Manager as required.
- Prioritize and continually improve safety at the delivery station.
Key Responsibilities
- Supervise logistics assistants, coordinators and delivery associates to ensure shipments meet operational KPIs.
- Monitor coordinator and associate performance and coach them when needed.
- Partner with supporting departments to improve logistics processes and operations.
- Communicate with delivery service providers to set expectations and raise quality.
- Interview candidates for associate roles.
- Brief and monitor workload of all drivers and associates.
- Measure and monitor overall workflows and daily metrics.
- Assist Operations Manager with tracking, trending and reporting on site performance.
- Help with training and mentoring new Associates.
- Follow up on and resolve process related issues.
- Be flexible to work in different shifts and overtime when needed.
- Resource the function from a personal standpoint including training, absence management, and performance management.
Basic Qualifications
- Bachelor's degree in supply chain/logistics or related field.
- Experience with planning, performance metrics, and process improvement.
- Experience managing teams.
Preferred Qualifications
- Experience in logistics.
- Experience with data analysis.
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