Logistics & Operations Associate

Monitor operational KPIs and service levels.

Identify process improvement opportunities and support operational projects.

Maintain accurate documentation and internal knowledge resources.

Collaborate with teams across the UK, US, Singapore, and other international markets.

Has 1–5 years of experience in Operations, Logistics, Customer Support, or Supply Chain.

Has experience onboarding drivers, delivery partners, or field agents.

Communicates confidently over phone, video, email, and chat.

Can remain calm while managing multiple priorities in a fast-paced environment.

Is comfortable working rotational shifts, including night shifts.

Has good working knowledge of Google Sheets or Microsoft Excel.

Enjoys solving problems and improving operational processes.

Experience supporting international markets (US, UK, or Europe).

Experience in logistics, last-mile delivery, e-commerce, or startup environments.

Familiarity with route planning, CRM, or live operations tools.

Strong analytical skills and a data-driven mindset.

Work with a fast-growing global technology and logistics company.

Collaborate with international teams across multiple countries.

Take ownership of meaningful operational decisions from day one.

Enjoy a flat organisational structure with genuine career growth opportunities.

Competitive salary with shift allowance.

Comprehensive health insurance.

Be part of a team that's transforming the future of last-mile logistics.

If you're passionate about operations, logistics, and solving real-world challenges in a fast-paced global environment, we'd love to hear from you.