Logistics Executive
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Key skills for this role
About the Role
Synergies Group is seeking a detail-oriented Logistics Executive to coordinate domestic and international courier shipments through DHL in Dubai. The role involves shipment booking, documentation, tracking, customer coordination, and customs compliance.
Key Skills for This Role
Responsibilities
- Create and process shipment bookings through DHL shipping platforms and portals
- Schedule courier pickups and coordinate dispatch timelines
- Prepare and review shipping documentation including Air Waybills, Commercial Invoices, Packing Lists, and Customs Declarations
- Monitor shipments from pickup through final delivery using DHL tracking systems
- Coordinate resolution of delays, exceptions, and customs related issues
- Liaise with DHL representatives and respond to customer inquiries
- Maintain records of courier expenses and verify DHL invoices
- Update ERP or logistics systems with shipment and tracking information
Requirements
- Experience in DHL courier operations, freight forwarding, logistics coordination, or shipping documentation
- Understanding of international shipping procedures and customs documentation
- Proficiency in Microsoft Excel and ERP/logistics systems
- Strong communication, organizational, and problem solving skills
- High attention to detail
- Currently based in the UAE
- Available to join immediately or within a short notice period
Full Job Posting
About the Role
- We are seeking a detail oriented Logistics Executive to coordinate and manage domestic and international courier shipments through DHL.
- The ideal candidate should have experience in shipment booking, documentation, tracking, customer coordination, and customs related processes.
Key Responsibilities
- Create and process shipment bookings through DHL shipping platforms and portals.
- Schedule courier pickups and coordinate dispatch timelines.
- Select appropriate DHL services based on shipment urgency, destination, weight, and cost requirements.
- Verify shipment details before booking, including consignee information, package dimensions, and declared value.
- Prepare and review shipping documentation including Air Waybills, Commercial Invoices, Packing Lists, Export/Import Documents, and Customs Declarations.
- Ensure compliance with DHL and destination country requirements.
- Monitor shipments from pickup through final delivery.
- Track consignments using DHL tracking systems.
- Coordinate resolution of delays, exceptions, and customs related issues.
- Provide shipment updates to customers and internal stakeholders.
- Liaise with DHL representatives regarding bookings, service issues, claims, and delivery performance.
- Respond to customer inquiries regarding shipment status and delivery schedules.
Requirements
- Experience in DHL courier operations, freight forwarding, logistics coordination, or shipping documentation.
- Understanding of international shipping procedures and customs documentation.
- Proficiency in Microsoft Excel and ERP/logistics systems.
- Strong communication, organizational, and problem solving skills.
- High attention to detail.
- Currently based in the UAE.
- Available to join immediately or within a short notice period.
Salary
- AED 3,000 – AED 4,000 per month (depending on experience)
Employment Type
- Full Time
Location
- Dubai, UAE
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