Regularly evaluate internal capacity and inventory, and combine them with customer order demand to schedule, adjust, and issue internal production plans that meet customer delivery and internal inventory targets.
Develop production plans and production orders and coordinate execution with the production team.
Conduct capacity/load analysis and adjust production plans accordingly.
Apply lean scheduling to optimize floor sequencing and minimize waste.
Issue internal production instructions and coordinate scheduling and handoffs across processes and work cells.
Handle production exceptions promptly to keep the plan on track.
Organize and lead production coordination meetings and weekly review meetings.
Issue bulk material purchase orders to suppliers based on delivery terms and production requirements, and track and follow up on order status.
Maintain material availability for volume production without excess inventory accumulation.
Coordinate inbound and outbound ocean, air, and ground transportation, and arrange delivery appointments and shipment schedules.
Liaise with freight forwarders, customs brokers, carriers, and overseas suppliers on shipment status and customs clearance.
Ensure customs documentation is accurate and complete, and that empty containers are returned before free-time deadlines to avoid detention and demurrage charges.
Track inbound and outbound shipments, proactively resolve transportation delays, and monitor carrier performance and freight cost.
Coordinate daily inbound and outbound warehouse activity and review shipping documentation (packing lists, bills of lading, inventory reports).
Manage daily customer orders and shipping schedules, coordinating with the warehouse to keep the customer order fulfillment rate at 100%.
Act as a direct point of contact for customers on order status, shipment schedules, and exceptions.