Logistics Coordinator

General Summary

Principal Duties and Responsibilities

• Generate global shipping SOPs and coordinate outgoing customer shipments through external transportation lines.
• Follow up with customers for shipment release authorizations and final shipping arrangements.
• Request and verify freight quotations, determine shipment methods, and work with forwarders.
• Create bills of lading and complete required international and cross-border shipment paperwork.
• Reconcile open orders and conduct daily physical walkthroughs to ensure scheduled shipments leave the facility.
• Maintain export compliance, prepare export clearances, and review export license requirements.
• Prepare reports, charts, graphs, records, and control documents for logistics measurements and planning systems.
• Determine and apply Harmonized Tariff Classification to items imported or exported from aftermarket locations.
• Audit brokerage invoices, obtain required documents, and maintain brokerage records.
• Organize truckload and oversized freight and participate in approved carrier selection.
• Coordinate freight payments, resolve logistics issues, and manage freight claims with carriers.

Skills

• Apply HTSUS and global classification rules and Free Trade Agreement regulations.
• Understand international import and export requirements, transportation, logistics, and freight movement.
• Coordinate and track supply chain operations with manufacturers, suppliers, vendors, and retailers.
• Maintain organized warehouse and order records and resolve shipping and inventory issues.
• Plan and track final shipments, including costs and timelines, according to customer requests.
• Use IT logistics tools to monitor and optimize shipping procedures and prepare accurate management reports.
• Analyze logistics data and suggest efficiency improvements.
• Follow and enforce safety standards, regulations, and company policies.

Required Education and Experience

• US Customs Brokerage License.
• Bachelor's degree in logistics and supply chain management, business administration, or business analytics.
• At least five years of proven expertise as a logistics coordinator, supply chain manager, or customer service manager.
• Comprehensive knowledge of ISO standards and logistics-related laws and regulations.
• Proficiency with ERP and logistics software.

Required Competencies

• Adaptability, customer loyalty, communication, continuous improvement, continuous learning, teamwork, initiative, work management, and high work standards.

Physical Demands and Working Conditions

• The role is performed in a normal office environment with occasional standing and walking and occasional lifting of up to 10 pounds.

Company Quality Expectations