Local Head of Private Banking Support Dubai
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Key skills for this role
About the Role
EFG International seeks a Local Head of Private Banking Support in Dubai to oversee ex-ante controls and ensure an effective, risk-controlled operating environment for Private Banking.
Key Skills for This Role
Responsibilities
- Coordinate control activity in line with Global Private Banking Control Blueprint and local regulatory requirements
- Actively identify, manage, and mitigate risks arising from business operations including AML/KYC, cross border, and suitability
- Assure quality and timeliness of frontline activities such as Client Information Profiles and account documentation
- Approve periodic relationship reviews, business introducer reviews, and new standard risk accounts
- Keep track of pending items and remediation of issues related to client lifecycle activities
- Proactively collect feedback from frontline to improve operational efficiency
- Successfully manage internal audits and operational risk incidents
- Lead the PBS team, set clear goals, and ensure staff competence and development
- Provide on going training to new and existing CROs and CSOs on systems, processes, and policies
Requirements
- Experience in private banking support, risk management, or compliance within a financial institution
- Strong knowledge of AML/KYC, cross border, and suitability risks
- Leadership and team management experience
- Ability to manage internal audits and operational risk incidents
Full Job Posting
Job Description
- The Head of Private Banking Support (HoPBS) function focuses on ex ante controls to increase effectiveness and ensure consistency in operational processes.
- Together with Local PBCOO and Head of Private Banking, responsible for First Line of Defense to ensure effective, risk controlled, and regulatory compliant operating environment for Private Banking in Dubai.
Key Roles And Responsibilities
- Coordinate the control activity in line with the Global Private Banking Control Blueprint, though aligned to local regulatory requirements.
- Actively identify, manage, and mitigate risks arising from business operations including but not limited to AML/KYC risk, cross border, and suitability.
- Assure quality and timeliness of the activities performed by the frontline such as Client Information Profiles, account documentations and periodic relationship reviews.
- Approve the periodic relationship, business introducer and independent asset managers reviews and CIP modifications as well as new standard risk accounts.
- Keep track of the timely completion of pending items and remediation of issues related to client lifecycle activities.
- Proactively collect feedback from the frontline to improve the efficiency of the day to day operations.
- Successfully manage internal audits and operational risk Incidents.
Management & Leadership
- Demonstrate exemplary conduct and live by the Group's Values and Code of Conduct.
- Lead the team of PBS to drive client centric process enhancements.
- Plan and coordinate activities of the team in line with global standards, and sets clear team goals.
- Ensure the competence of staff members with necessary skills to perform the roles.
- Groom the staff through various exposure in meeting/project involvement, coaching and mentoring.
- Monitor team performance, regular feedback given, and performance appraised fairly.
- Motivate team members and ensure teamwork, guided by EFG corporate values.
Other Tasks
- Continuously maintain and improve effective communication with the three lines of defence.
- Work jointly with local Business Risk Management and Global PBS to smoothen operational processes.
- Ensure appropriate PB representation in Risk and Compliance governance committees.
- Provide on going training to new and existing CROs and CSOs on systems, processes, and policies.
- Collaborate with the Global Head of PBS in the review and refinement of the FLoD framework.
- Any ad hoc tasks assigned by the Head of PB or the Global Head of PBS.
- Advise, check and validate payments and securities transfers.
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