Lifestyle Manager (Arabic Speaking)
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Key skills for this role
About the Role
Quintessentially is seeking an Arabic-speaking Lifestyle Manager to provide exceptional concierge services to high-net-worth members. The role involves managing requests for restaurant reservations, event access, travel bookings, and sourcing exclusive items.
Key Skills for This Role
Responsibilities
- Provide excellent customer service to Members over the phone and in person
- Conduct research and put together proposals for member requests
- Liaise with suppliers on behalf of Members
- Maintain accurate log of Member data in CRM
- Represent Quintessentially at networking events
- Meet individual and team KPIs
Requirements
- Preferred background in Hospitality, Luxury brands, or Executive Assistant to senior management
- Excellent written and oral communication skills in English, Arabic, and French
- Exceptional attention to detail
- Creative problem solving ability
- Ability to work under pressure and meet strict deadlines
- Strong online research skills
- Passionate about customer service
Full Job Posting
Job Role
- The Lifestyle Manager will be responsible for managing requests and CRM administration for some of Quintessentially Dubai’s most valuable Members and their demanding lifestyle needs.
- This will range from assisting with everyday tasks, such as restaurant reservations, chauffeurs and taxis, theatre tickets and hotel bookings, to accessing sold out events, sourcing limited edition items and organising once in a lifetime experiences.
Key Duties
- Providing excellent customer service to Members over the phone and in person
- Conducting research and putting together proposals
- Liaising with suppliers on behalf of Members
- Maintaining accurate log of Member data in CRM
- Representing Quintessentially at networking events
- Meeting individual and team KPIs
Key Skills & Attributes
- Preferred background: Hospitality / Luxury brands / Executive Assistant to a senior manager / UHNW Individuals Servicing.
- Excellent written & oral communication skills in English, Arabic and French
- Exceptional attention to detail
- Creative problem solving
- Ability to work towards strict deadlines and under pressure
- Strong online research skills
- A ‘Can Do’ attitude
- Passionate about customer service
- Strong work ethics
- Self Starter
Hours of Work
- Standard terms will include working 45 hours per week, 5 days out of 7, on a flexible shift pattern.
- Candidates should be prepared to work on, night shifts and weekends.
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