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Lifecycle Marketing Manager

AfterShip
Vancouver, CAN
Full Time
Mid
Remote
3 days ago
Lifecycle MarketingEmail MarketingHubSpotAudience SegmentationA/B TestingData Analysis
Free

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Lifecycle MarketingEmail MarketingHubSpot
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Your Mission

  • The Lifecycle Marketing Manager will play a key role in scaling AfterShip's email and lifecycle marketing program.
  • This role sits within the Product team and plays a central part in executing lifecycle strategy.
  • You will report to the Head of Product Marketing and work day to day alongside a close knit set of stakeholders.

What You’ll Do

  • Strategy & Execution: Build and execute automated email journeys, triggered campaigns, and in app programs.
  • Develop audience segmentation using firmographic and behavioral data.
  • Continuously test and optimize through A/B and multivariate experiments.
  • Campaign Execution: Deploy email campaigns across formats: promotional, behavioural, drip, and product updates.
  • Own in app marketing touchpoints (tooltips, banners, modals) in partnership with the Product Growth team.
  • Write compelling copy, collaborate with Design, and manage the campaign calendar.
  • Ensure data hygiene, list health, and compliance with email best practices (deliverability, CAN SPAM, CASL, GDPR).
  • Performance & Insights: Track core KPIs: open rates, CTR, conversion, pipeline influence, and revenue attribution.
  • Build dashboards in Tableau and Google Analytics to connect email engagement to revenue outcomes.
  • Cross functional Collaboration: Partner with Product Marketing, Product Growth, Revenue Operations, Marketing Automation, and Customer Success.
  • Process Building: Document workflows, campaign processes, and playbooks as the lifecycle function matures.

Who We're Looking For

  • 3 5 years of experience in lifecycle, email, or CRM marketing, ideally in a B2B SaaS environment.
  • Bachelor’s degree in Marketing, Communications, Business, or a related field.
  • Hands on experience executing full funnel email programs from brief through to analysis.
  • Experience with HubSpot or similar email service provider / marketing automation platform is required.
  • Strong understanding of audience segmentation, behavioural triggers, personalization, and customer journey mapping.
  • Solid analytical skills you can pull your own reports, interpret campaign data, and translate insights into action.
  • Experience with A/B testing and a structured, hypothesis driven approach to optimization.
  • Familiarity with deliverability best practices and email compliance requirements (CAN SPAM, CASL, GDPR).
  • AI fluency – comfortable using AI tools to accelerate copy drafting, campaign ideation, reporting, and workflow automation.
  • Excellent written communication skills you can write email copy that converts and is on brand.
  • Comfortable operating in ambiguity and able to help build process where none currently exists.
  • Highly organized and detail oriented, with the ability to manage multiple campaigns and stakeholders simultaneously.

Salary range for this role

  • CAD 90,000 CAD 110,000

Why You Should Join Us

  • Great Place to Work Certified
  • Innovative & Inclusive Culture
  • Ambitious Mission with Real Impact
  • Thrive & Grow
  • Flexible Work Setup: remote first/hybrid flexible
  • Competitive compensation
  • Healthcare coverage offered from day 1
  • Retirement plans including company match
  • Unlimited PTO
  • Annual learning & wellness benefit
  • Monthly book perk
  • Career progression & professional development

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