indeed
Life Cycle Material Engineering Specialist
General Dynamics Mission Systems
Ottawa, CAN
Full Time
Senior
Onsite
3 days ago
Failure AnalysisRoot Cause AnalysisTroubleshootingProduct SupportManufacturing EngineeringIPC Standards
Free
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Failure AnalysisRoot Cause AnalysisTroubleshooting
About the Role
General Dynamics Mission Systems–Canada is seeking a Life Cycle Material Engineering Specialist to provide technical support for product issues, act as a liaison between program teams and customers, and drive continuous improvement.
Key Skills for This Role
Failure AnalysisRoot Cause AnalysisTroubleshootingProduct SupportManufacturing EngineeringIPC Standards
Responsibilities
- Guide Product Support Technicians and Technologists, Coordinators, and Commercial Officers to achieve quality and on time delivery goals
- Lead through influence and mentor Technicians and Technologists in managing product support problems, conducting fault isolations/analyses, and driving solutions
- Recommend corrective and preventive actions to program engineering teams for potential product quality issues
- Identify systemic gaps in processes and procedures, and partner with stakeholders to design and implement resolution mechanisms
- Partner with coordinators to ensure integrity of all Product Support data and ensure comprehensive documentation of repair process
- Leverage data analytics and expert judgement in developing cost estimates, and producing high impact reports, analyses, and briefings
- Direct the triage workflow of incoming repair products, setting prioritisation, documenting product assessments, and facilitating communication
- Serve as the primary technical liaison for customers, leading on site troubleshooting assignments
- Conduct obsolescence investigation, validate substitutions, and manage EC/Approval processing
- Champion continuous improvement projects from concept through implementation
- Provide expert technical feedback during development of products, and act as engineering technical program representative
Requirements
- Bachelor's degree in Industrial, Mechanical, Manufacturing Engineering, or a related discipline
- 5–7 years of relevant experience in product support, manufacturing/test engineering, systems troubleshooting, or a related technical environment
- Strong understanding of product design, system integration, manufacturing processes, and test/diagnostic methods for complex electronic systems
- Experience performing failure analysis, root cause analysis, troubleshooting, and implementing corrective solutions
- Knowledge of electrical engineering principles, circuit design, production assembly/test methods, quality practices, and IPC standards
- Ability to analyze complex technical issues, develop solutions, and provide technical guidance as a subject matter expert
- Strong analytical, problem solving, communication, and collaboration skills
- Experience supporting Department of National Defence (DND) programs, defence related products, or military systems
- Experience with Life Cycle Material Management (LCMM), including product sustainment, maintenance, repair, and supportability activities
Full Job Posting
Job Description
- General Dynamics Mission Systems–Canada is looking for a Life Cycle Material Engineering Specialist to join the Ottawa team.
- The role involves working closely with manufacturing to provide technical support through troubleshooting of product issues, and acting as a liaison between program teams, customers and other internal stakeholders.
Key Responsibilities
- Guide Product Support Technicians and Technologists, Coordinators, and Commercial Officers to achieve quality and on time delivery goals.
- Lead through influence and mentor Technicians and Technologists in managing product support problems, conducting fault isolations/analyses, and driving solutions.
- Recommend corrective and preventive actions to program engineering teams for potential product quality issues.
- Identify systemic gaps in processes and procedures, and partner with stakeholders to design and implement resolution mechanisms.
- Partner with coordinators to ensure integrity of all Product Support data and ensure comprehensive documentation of repair process.
- Leverage data analytics and expert judgement in developing cost estimates, and producing high impact reports, analyses, and briefings.
- Direct the triage workflow of incoming repair products, setting prioritisation, documenting product assessments, and facilitating communication.
- Serve as the primary technical liaison for customers, leading on site troubleshooting assignments.
- Conduct obsolescence investigation, validate substitutions, and manage EC/Approval processing.
- Champion continuous improvement projects from concept through implementation.
- Provide expert technical feedback during development of products, and act as engineering technical program representative.
Requirements
- Bachelor's degree in Industrial, Mechanical, Manufacturing Engineering, or a related discipline.
- 5–7 years of relevant experience in product support, manufacturing/test engineering, systems troubleshooting, or a related technical environment.
- Strong understanding of product design, system integration, manufacturing processes, and test/diagnostic methods for complex electronic systems.
- Experience performing failure analysis, root cause analysis, troubleshooting, and implementing corrective solutions.
- Knowledge of electrical engineering principles, circuit design, production assembly/test methods, quality practices, and IPC standards.
- Ability to analyze complex technical issues, develop solutions, and provide technical guidance as a subject matter expert.
- Strong analytical, problem solving, communication, and collaboration skills.
- Experience supporting Department of National Defence (DND) programs, defence related products, or military systems.
- Experience with Life Cycle Material Management (LCMM), including product sustainment, maintenance, repair, and supportability activities.
Assets
- Professional Engineering designation (P.Eng.) or eligibility for registration.
- Experience with software programming, scripting, or technical tools used for troubleshooting and process improvement.
- Experience with Lean principles, continuous improvement initiatives, and process optimization.
- Experience developing technical documentation, training materials, and knowledge transfer resources.
Salary Range
- CAD 90,000 to CAD 110,000 per year.
Benefits
- Comprehensive medical, dental, and vision coverage from day one.
- Defined Contribution Pension Plan with employer contributions after 3 months.
- Flexible time off including vacation, holidays, parental leaves with top up options.
- Career development through learning platforms, educational assistance, mentoring.
- Free onsite parking, social clubs, and annual scholarship program.
Work Schedule
- 37.5 hours per week.
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