Leasing Agent

Key Responsibilities

• Drive leasing activity and support targeted occupancy levels, with a primary focus on new development lease-up projects.
• Support leasing activity across the existing residential portfolio as required based on business needs and occupancy priorities.
• Advertise and market available rental units through online listings, social media, and local outreach.
• Respond promptly and professionally to leasing inquiries via phone, email, and other communication channels.
• Schedule and conduct engaging property tours for prospective tenants.
• Present available suites, amenities, features, and community offerings to prospective residents.
• Follow up consistently with prospective tenants throughout the leasing process to maximize conversion.
• Screen applicants, including credit checks, background checks, and rental history verification.
• Negotiate lease terms and rental rates when applicable and within established guidelines.
• Maintain accurate records of prospect interactions, applications, and leasing activity.
• Collaborate with the Property Management team to ensure suites and common areas are clean, presentable, and ready for showings.
• Build and maintain strong relationships with real estate agents and other external referral partners to generate leasing opportunities and support occupancy targets.
• Support the end-to-end lease-up process by coordinating move-in timelines, resident communications, required documentation, move-in packages, and leasing collateral, ensuring a seamless transition from lease signing through move-in.
• Stay informed about local rental market trends, pricing, competitor activity, and available inventory.
• Maintain a strong understanding of property features, amenities, value propositions, leasing processes, and applicable Residential Tenancies Act requirements.
• Deliver an exceptional customer experience from initial inquiry through lease completion and move-in.
• Assist with daily, weekly, monthly, and special leasing reports as required.
• Support monthly audits and other processes that contribute to leasing and operational success.