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Key skills for this role
The Commercial Property Manager is responsible for the day-to-day management and performance of a portfolio of commercial and retail properties. This role focuses on delivering strong tenant relationships, ensuring operational excellence, managing vendor performance, and supporting financial performance through budgeting, cost control, and lease compliance.
The Property Manager acts as the primary point of contact for tenants and service providers while working closely with leasing, accounting, and operations teams to ensure properties are well maintained, compliant, and operating efficiently.
The Commercial Property Manager is responsible for the day-to-day management and performance of a portfolio of commercial and retail properties. This role focuses on delivering strong tenant relationships, ensuring operational excellence, managing vendor performance, and supporting financial performance through budgeting, cost control, and lease compliance.
The Property Manager acts as the primary point of contact for tenants and service providers while working closely with leasing, accounting, and operations teams to ensure properties are well maintained, compliant, and operating efficiently.
Act as the primary contact for tenant inquiries, service requests, and concerns
Build and maintain strong tenant relationships to support retention and satisfaction
Ensure timely resolution of tenant issues and follow up to confirm completion
Conduct regular tenant communications and on-site meetings as required
Oversee daily operations of a portfolio of commercial and retail properties
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Conduct regular site inspections to ensure properties are well maintained and compliant
Coordinate maintenance requests and supervise vendor performance
Ensure properties are operating in line with company standards and procedures
Manage after-hours and emergency response on a rotational basis
Support annual budget preparation and ongoing forecasting
Monitor expenses and review monthly variance reports
Code and approve invoices in accordance with internal processes
Monitor arrears and follow up with tenants regarding outstanding balances
Support accruals and assist accounting with financial reporting as required
Manage service contracts and vendor relationships
Obtain competitive quotes for services and support contract renewals
Ensure vendors meet service expectations and contractual obligations
Coordinate maintenance, repairs, and capital-related service work
Support leasing activities including tenant coordination and unit showings
Maintain accurate tenant records and lease documentation
Interpret lease agreements to support enforcement of obligations
Work closely with leasing and asset management teams on occupancy and tenant needs
Ensure properties comply with applicable municipal, provincial, and safety regulations
Support implementation of health, safety, and accessibility requirements (OHSA, AODA, etc.)
Coordinate routine inspections and required compliance testing (e.g., fire safety systems)
Assist with risk assessments and mitigation initiatives
Maintain accurate property and tenant records
Coordinate communication between tenants, vendors, internal teams, and external partners
Support general administrative functions related to property operations
Strong tenant satisfaction and retention
Well-maintained, compliant, and operationally efficient properties
Proactive vendor management and issue resolution
Minimal escalations due to strong day-to-day management
Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at hr@kingsleyca.com
As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.
#INDKM
Canadian property management company serving residential tenants and commercial clients across Kitchener-Waterloo and London, Ontario.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Onsite
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