LEASE RENEWALS COORDINATOR

Lease renewal duties

• Prepare and dispatch renewal letters to tenants.
• Assist with leases, renewals, rental payment follow-ups, non-renewal feedback, documentation, disputes, complaints, enquiries, and apartment leasing.
• Negotiate rent with tenants and help create survey questionnaires when needed.
• Create lease contracts after receiving renewal documentation.
• Ensure documentation is valid when uploaded into the renewal system.

Tenant services and supplies

• Print loyalty cards and privilege kits and keep supplies organized in stores.
• Liaise with Marketing to order loyalty privilege kits.
• Notify tenants by email about collection of lease agreements, Ejari documents, and privilege kits.
• Attend and conduct tenant-related surveys and sponsored activities when needed.

Office and maintenance support

• Handle maintenance calls and log them in the AMFM program during the absence or breaks of the Service Call Administrator or GS Operator.
• Handle the main board and assign the Office Coordinator's tasks during the coordinator's absence or breaks.

Department coordination

• Coordinate with Leasing, Marketing, Security, Maintenance, HR, Recreation, and Accounts on requirements, documentation, replies, and job assignments.

Candidate requirements