Learning & Development Specialist1 | Retail | Fashion | UAE
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Key skills for this role
About the Role
The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement.
Key Skills for This Role
Responsibilities
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning.
- Ensure availability and readiness of facilitators, buddies, and learning resources.
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.
- Contribute to regional and retail learning initiatives, projects, and continuous improvement.
Requirements
- Experience in learning and development coordination and delivery.
- Ability to translate business and training needs into learning plans.
- Strong stakeholder partnership and consulting skills.
- Proficiency in monitoring, reporting, and quality assurance of learning activities.
Full Job Posting
Role Overview
- The Learning & Development Specialist ensures the effective delivery of training solutions across stores and regional levels, aligning with the Learning Service Level Agreement (SLA).
- The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency.
- The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts.
Learning Planning & SLA Delivery
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).
- Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.
Training Deployment & Coordination
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning in line with learning pathways and priorities.
- Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.
- Maintain an active pool of facilitators and buddies.
Learning Experience & Engagement
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Promote a strong learning culture aligned with IKEA values and ways of working.
- Execute engagement campaigns successfully and achieve high learning participation and completion rates.
Monitoring, Reporting & Quality Assurance
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Ensure accuracy, compliance, and timely reporting in line with SLA standards.
- Deliver monthly learning dashboards on time and achieve certification and compliance targets.
Stakeholder Partnership
- Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.
- Support managers in enabling development, performance cycles, and individual development plans (IDPs).
- Ensure manager satisfaction and successful learning enablement during key people cycles.
Continuous Improvement & Regional & Retail Division Contribution
- Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.
- Share insights, best practices, and learning outcomes with regional stakeholders.
- Participate actively in regional learning initiatives and ensure effective communication of best practices.
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