Learning & Development Consultant | Retail
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Key skills for this role
About the Role
Design and implement training initiatives, assess performance, consult on business solutions, and manage projects while ensuring compliance and stakeholder communication.
Key Skills for This Role
Responsibilities
- Design, develop, implement, and assess training initiatives to ensure content is up to date
- Research and propose blended training solutions
- Assess career pathways and recommend individuals with high potential
- Drive Emiratisation development pathways and traineeships
- Engage with external consultants and specialists when required
- Deliver core curriculum, training calendar, and customized programs
- Consult, recommend, design interventions, and execute business solutions
- Identify L&D needs within the group for specific business units
- Manage internal and external customer expectations regarding assessment practices and reporting
- Prepare proposals and quotations in line with business plan objectives
- Communicate recommended solutions to the business to gain buy in
- Maintain systems for collating and reporting on development performance
Requirements
- Experience in designing, developing, implementing, and assessing training initiatives
- Ability to research and propose blended training solutions
- Experience in consulting with businesses to provide L&D solutions
- Project management skills to manage projects and meet key objectives
- Strong communication skills to engage with stakeholders
Full Job Posting
Training Initiatives
- Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice.
- Ensures that content is up to date with group practices and processes.
- Researches and proposes blended training solutions.
- Assesses career pathways in line with development and recommends individuals identified with high potential.
- Drive Emiratisation development pathways and traineeships.
- Engage when required with external consultants and specialists.
- Deliver the core curriculum, training calendar and customised programs as scheduled.
- Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts.
Business Solutions
- Where required consult, recommend, design interventions and execute business solutions.
- Ensures adherence to industry and government regulatory standards.
- Identify and improve operational systems & processes.
- Research and formally recommend best practice or international standards.
- Ensure delivery metrics are adhered to.
Consulting
- Identify Learning and Development needs within the group for specific business units.
- Manage internal & external customer expectations especially in regards to assessment practices & reporting.
- Consult with businesses to provide solutions and options, measuring customer satisfaction.
- Prepare proposals & quotations in line with business plan objectives.
- Work inclusively with HR Business Partners, business trainers, Line Managers and Executives.
Communication
- Communicate recommended solutions to the business in order to gain buy in and approval.
- Ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services.
- Utilise tools and resources that will discover training needs or assess capability standards.
- Maximise opportunities to communicate Group HR & AFTC achievements, initiatives and projects.
Reports
- Maintain systems for collating and reporting on Development performance.
- Manage & Analyse the Learning & Development performance.
- Collate and report AFTC performance metrics.
- Ensure key stakeholders in the business have up to date reports.
- Providing Trainer delivery days and feedback data.
Projects
- Manage projects to meet key objectives.
- As required lead or partner AFTC, Group HR or business specific projects.
- Ensuring project KPI's are met and exceeded.
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