Lead Warehouse Worker

Primary Responsibilities

• Perform all phases of parts and stockroom duties with minimal supervision.
• Pull parts orders
• Put stock away.
• Process parts returns.
• Enter Stock Transfer orders
• Ship orders to customers and other branches
• Utilize UPS WorldShip, truck freight websites, and freight brokerage contacts to ship freight
• Quote and place customer orders
• Confirm pricing for customer orders
• Research customer back orders
• Enter outside P.O.'s for vendor / factory direct parts
• Source customer parts
• Use CAT tools to troubleshoot customer issues (parts viz, SIS, etc.)
• Troubleshoot customer parts issues - no part number etc.
• Assist supply chain manager in quoting, ordering, and expediting parts as required
• Ensure safety, ethics and all company policies are followed without fail
• Create and manage work orders for repair and return and service exchange orders
• Utilization of personal computers as well as literature sources such as DBS, SIS Web, service manuals, parts books, service warranty guides, etc; to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, product repair history, components under warranty coverage, and other similar information
• Perform other work-related duties as assigned

Skills / Knowledge / Qualifications

• Being a team player and promoting a positive company culture
• Ability to work with multiple departments and personnel at all CB Locations
• Effective verbal and written communication skills
• Ability to meet deadlines and handle multiple tasks
• Ability to learn new systems and processes
• Solid computer skills with a working knowledge of Microsoft Office products (Word, Excel)
• Organized and detail oriented
• Strong customer service orientation
• Available 24/7 to support customer and industry requirements
• CPR / First Aid Trained or willing to be trained and certified
• Must be able to lift 50 lbs

Why Join the CB Mining Team