Lead SRE

Lead Site Reliability Engineer Company Overview Cvent, Inc. ( www.cvent.com ) is the world’s leading provider of cloud-based software for meetings and event management.

Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys.

We also develop mobile apps for both corporate and consumer events.

Founded in 1999, we currently have 5000+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia.

Cvent has received several awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees.

We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA.

Set the direction and long-term strategy for solving complex problems; communicate timeline, scope, risks, and the technical roadmap to leadership and stakeholders.

Keep abreast of emerging cloud technologies, running POCs to assess suitability and value.

Lead design and implementation of large-scale AWS architectures optimized for reliability, scalability, and cost.

Develop and refine CI/CD pipelines and automated deployments for complex environments.

Drive error budgets; define and track SLIs/SLOs; own organization-wide reliability targets.

Lead deep-dive RCAs for major incidents using Datadog, Prometheus, Grafana, and ELK; run blameless postmortems.

Establish best practices for containerization (Docker, Kubernetes) and infrastructure as code (Terraform, AWS CDK).

Mentor, coach, and provide technical escalation for SRE/DevOps engineers; foster a learning and ownership culture.

Direct AI/automation initiatives to improve deployment, monitoring, troubleshooting, and developer efficiency (e.g., ChatGPT, Copilot, generative AI for runbooks and incident management).

Partner with engineering, product, and business to shape reliability strategy, incident process, architecture reviews, and roadmap.

Ensure security, regulatory, and operational compliance across cloud architecture and automation. continuously communicating timeline, scope, risks, and technical road map.

• 7-10 years in Site Reliability, DevOps, or Cloud Engineering, including substantial leadership experience. Strong understanding of SRE principles and DevOps culture; adept at applying software engineering tools, methods, and practices. Deep AWS expertise across advanced networking, identity (IAM), and multi-region architectures; experience with large-scale, multi-tier distributed systems. Advanced development and scripting skills (Python, Go, Bash) focused on automation and troubleshooting distributed systems. Mastery of CI/CD platforms (Jenkins, GitHub Actions, Argo CD), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation, AWS CDK). Proven track record driving SLIs/SLOs, error budgets, and reliability targets at scale, plus leading complex incident processes and blameless postmortems. Strong Unix/Linux background with deep knowledge of system internals.

with database technologies (SQL Server, PostgreSQL, Couchbase preferred).

Effective people leader and mentor with excellent communication and stakeholder management skills; bias for execution.