Lead Product Designer

Inspire a team of designers to craft intuitive, evidence-led experiences across internal web and app platforms, while nurturing their growth through tailored development.

Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps.

Partner across disciplines—from product to engineering—to ensure solutions meet user, business, and technical needs.

Lead innovation by leveraging AI-driven tools, robust design systems, and motion principles to create intuitive, efficient, and brand-consistent experiences for internal call centre platforms.

Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaborations.

Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.

Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications.

Experience leading design teams across multiple workloads and initiatives

Expert-level Figma skills, including scalable templates, advanced prototyping, conditionals, expressions, and experience leading large-scale component libraries

Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.

Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here’s a taster: