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Lead Generator Inside Sales
Johnson Controls
Chennai, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago
CRMMicrosoft Office
Free
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Key Skills for This Role
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Key Responsibilities
- Generate new sales opportunities and identify upselling and cross-selling opportunities through proactive customer outreach.
- Engage with customers via phone, email, and digital channels to understand requirements and promote relevant products and solutions.
- Qualify leads and coordinate handoff of sales opportunities to the outside sales team when required.
- Provide customers with product information, technical guidance, pricing, and product selection support.
- Prepare and manage quotations, process orders, and ensure timely follow-up on customer requests.
- Coordinate with internal teams to expedite orders and resolve customer inquiries.
- Support sales campaigns, customer retention initiatives, and lead generation activities.
- Maintain accurate records of customer interactions, opportunities, and sales activities in CRM systems.
- Monitor customer accounts and identify opportunities to increase revenue and improve customer satisfaction.
- Achieve assigned sales targets and contribute to overall business objectives.
Required Qualifications
- Bachelor's degree in Business, Engineering, Marketing, or a related field.
- 2-5 years of experience in Inside Sales, Sales Support, Customer Service, Business Development, or a related role.
- Strong communication and interpersonal skills.
- Ability to build customer relationships and influence purchasing decisions.
- Experience in lead generation, customer engagement, and sales support activities.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency in CRM tools and Microsoft Office applications.
- Ability to work collaboratively in a fast-paced environment.
Preferred Qualifications
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