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Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!
Should have in-depth understanding of system engineering to evaluate different solutions and choose the best path forward, ensuring that the team builds scalable and reliable systems.
Serve as a Subject Matter Expert (SME) for the TCOS and Dispatch product line, understand the relationship and interaction across components, and clearly explain and define system behavior to the customer and development teams.
Lead and contribute to future concepts and design enhancements for the TCOS products using sound engineering principles and adhering to business standards, practices, procedures, and product/program requirements.
Translate customer needs/requirements, resolve specification issues, handle technical correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with cross-functional teams as appropriate.
Triage incoming customer reported problems, quickly determine if the expected behavior is not met, and define severity and priority. Actively look to reduce the investigation load from the team by performing the initial investigations until the reported system behavior is understood.
Demonstrate expert level skill in problem decomposition and ability to navigate through ambiguity
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Engage frequently (80%) with the development team; facilitate discussions, provide clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions
Provide accurate and timely status of Content plan and current execution status to Customer and leadership.
Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering team
Demonstrates excelling business acumen, knows latest industry trends and is looked at as an internal expert on the product as well as the associated competitive landscape
Provide technical input to customer-facing documentation such as user manuals, installation instructions,
Serve as the work content authority for TCOS Project scrum teams responsible for the team’s backlog, prioritization of the backlog, and represent the customer’s needs to the teams. Coordinate with the scrum team Release Engineers who own their team’s backlog. Own the overall project backlog and continuously order and prioritize to ensure sprint planning readiness.
Collaborate with the Program Managers to define the short-term roadmap for sprint backlogs and prepare capabilities/features for planning. Collaborate to decompose features into vertical slice user stories with SMART acceptance criteria and well-defined business needs. Frequently engage the team to provide clarification, story acceptance and refinement and communicate decisions to the development team.
• Understand security and compliance requirements; establish seamless integration with Cyber Security and Compliance teams
Hands-on experience in decomposing requirements into robust Agile based Features and User Stories, including strong acceptance criteria and requirement traceability. Able to translate unstructured or ambiguous work requests into actionable user stories.
Ability to understand the technology stack and its impact on the final product. Capable of efficiently conducting customer and stakeholder interviews and elaborate on personas.
Experience with Rally, Jira, or other defect/work tracking tools. Capable of generating Agile metrics reports (burn-up, burn-down, velocity, etc.) and interpreting the results for larger audiences.
Superior knowledge of the Software Development Life Cycle and strong collaboration history with Quality Engineering and Dev Ops teams.
Strong problem-solving abilities and capable of articulating specific technical topics or assignments to others. Ability to break down complex problems and estimate level of effort.
Demonstrates the initiative to explore alternate technology and approaches to solving problems
Skilled in breaking down problems, documenting problem statements and estimating efforts
Has the ability to analyze impact of technology choices
Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions
Excellent communicator with customer and engineering.
Demonstrates clarity of thinking to work through limited information and vague problem definitions
Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
Uses experts or third parties to influence decisions. Uses facts and not emotions to support ideas.
Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on successes and failures to improve performance and decision-making. Understands when change is needed.
Participates in technical strategy planning.
Proactively identifies and removes project obstacles or barriers on behalf of the team. Able to navigate accountability in a matrixed organization.
Able to work under minimal supervision
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Able to work well with global teams, including time-zone flexibility
Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work.
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.
Global provider of equipment, digital solutions, and services for rail.
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Senior · 5+ years experience
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