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Leads enterprise network engineering & advanced operational support across routing, switching, circuits, WAN, LAN, wireless, SD-WAN and network security components to ensure high availability, optimized performance and secure network connectivity across customer and internal environments. 2. Key Responsibilities: · Leads design, configuration, deployment and optimization of network infrastructure, routing policies and segmentation. · Performs advanced troubleshooting, problem management, RCA, performance optimization and escalations handling. · Supports network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements. · Implements network security controls, ACLs, firewall policies, zero trust segmentation and access governance. · Ensures end-to-end network observability, monitoring integration and proactive detection of performance degradation. · Creates and maintains network architecture documentation, operational runbooks and engineering standards. · Provides technical SME support for new solutions / presales sizing and infra transformation initiatives. · Manages order entries for circuit designs, documentation, perform network equipment investigations, order management for circuits. 3. Key Performance Indicators (KPIs): · Network availability and performance SLA adherence · MTTR & incident resolution effectiveness · Network change success rate · Network optimization gain metrics (latency, throughput, packet loss reduction) · Control / policy compliance and standardization adoption Reduction in repeat network
Leads enterprise network engineering & advanced operational support across routing, switching, circuits, WAN, LAN, wireless, SD-WAN and network security components to ensure high availability, optimized performance and secure network connectivity across customer and internal environments. 2. Key Responsibilities: · Leads design, configuration, deployment and optimization of network infrastructure, routing policies and segmentation. · Performs advanced troubleshooting, problem management, RCA, performance optimization and escalations handling. · Supports network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements. · Implements network security controls, ACLs, firewall policies, zero trust segmentation and access governance. · Ensures end-to-end network observability, monitoring integration and proactive detection of performance degradation. · Creates and maintains network architecture documentation, operational runbooks and engineering standards. · Provides technical SME support for new solutions / presales sizing and infra transformation initiatives. · Manages order entries for circuit designs, documentation, perform network equipment investigations, order management for circuits. 3. Key Performance Indicators (KPIs): · Network availability and performance SLA adherence · MTTR & incident resolution effectiveness · Network change success rate · Network optimization gain metrics (latency, throughput, packet loss reduction) · Control / policy compliance and standardization adoption Reduction in repeat network
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CBTS, a privately held North American IT services company, delivers AI, cloud, cybersecurity, and networking to businesses.
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