jazzhr
Lead — Digital Transformation
Qube Cinema
Chennai, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 2 weeks ago
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Product & Programme Management
Own the digital transformation roadmap — prioritise, sequence, and deliver initiatives end-to-end
Define product requirements, user stories, and success metrics for each workstream
Manage cross-functional delivery across tech, operations, support (field and backend) finance, and sales teams
Present project status, risks, and outcomes to senior leadership and the CEO
Process Engineering & Automation
Map, analyse, and re-engineer business processes for efficiency and scalability
Design and implement end-to-end workflow automation solutions
Identify manual bottlenecks and convert them into automated, auditable systems
Evaluate and deploy automation platforms suited to operational needs
CRM Strategy & Implementation
Lead CRM implementation, configuration, and go-live across business units
Define field architecture, data strategy, and integration requirements
Drive CRM adoption and ensure data quality across sales and ad teams
Business Intelligence & Analytics
Define BI requirements and oversee the development of dashboards and reporting layers
Work with data engineers on P&L, revenue attribution, and operational analytics
Drive data-driven decision making — from regional director dashboards to exec-level P&L views
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