Lead Control Systems Technician II

Provides technical support and field coordination to control system projects and service teams. Is accountable for assigned tasks. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.

Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, relevant curriculum, or experience.

Typically, 3 to 7+ years industry experience.

Proven Track Record: 3+ years as Lead Control Systems Technician I or equivalent.

Communicate in an effective, positive, and proactive manner with customers.

Follow customer specific site standards and procedures.

Always conduct business in professional manner.

Provide excellent customer care and support.

Be patient, attentive, and responsive to customers in solving their problems.

Always follow up and honor commitments with customers.

Up to 100% of time spent at customer locations with overnight travel up to 60%.

On call rotation participation may be required based on location and client needs.

Model Thermo Systems core values of employee success, customer success and financial strength by:

Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.

Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.

Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.

Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.

Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.

Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.

Training: We offer in-house and factory technical training to keep our staff sharp.

Tuition Reimbursement: We encourage academic advancement and professional credentialing.

Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.

Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.

Visit us at www.thermosystems.com to learn more!

Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.