Lead Associate, Technology Infrastructure

Lead Associate, Technology Infrastructure Role Overview We are seeking a highly skilled Systems / Platform Engineer with strong hands-on experience across Linux and Windows environments , virtualization platforms (Hyper-V) , OpenShift container platforms , and infrastructure automation using Ansible .

This role focuses on building, automating, and maintaining reliable, secure, and high-performing infrastructure platforms supporting modern enterprise workloads.

Administer, maintain, and troubleshoot Linux (RHEL) environments across production and non-production setups Design and develop Ansible playbooks for automation of provisioning, configuration management, and patching Manage and support OpenShift / Kubernetes platforms , including cluster operations, upgrades, monitoring, and troubleshooting Working Knowledge on virtualization platforms (Hyper-V) including VM provisioning, performance monitoring, and lifecycle management Collaborate with application, database, and middleware teams to ensure infrastructure readiness and performance Monitor system health, availability, and performance; proactively identify and resolve issues Implement and maintain system hardening, patching, and security best practices Participate in on-call support, incident management, troubleshooting, and root cause analysis (RCA), Shift rotations Create and maintain automation scripts, runbooks, SOPs, and technical documentation Required Skills & Experience Strong hands-on experience in Linux system administration (RHEL) Working knowledge of Windows Server administration and troubleshooting Experience in building and maintaining Ansible playbooks for automation Practical experience with OpenShift / Kubernetes , including: Cluster operations and lifecycle management Pod, node, and workload troubleshooting Resource management (CPU, memory) Good understanding of networking fundamentals (TCP/IP, DNS, firewall concepts)

with monitoring and logging tools Strong analytical skills for troubleshooting complex infrastructure issues Nice-to-Have Scripting skills ( Bash, PowerShell ) Knowledge of DevOps practices and CI/CD pipelines Experience with cloud or hybrid environments Relevant certifications: RHCSA / RHCE Kubernetes / OpenShift Microsoft / Hyper-V