Senior Associate, Client Support Services

BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the ecosystem we serve. Our connective approach empowers our clients to deliver a comprehensive, end-to-end advisor and investor experience.

BetaNXT is a premier provider of technology, data, and operations as services to a rich client base of wealth managers, institutional wealth firms, and digital brokers. It is comprised of three industry-leading businesses which, combined, provide end-to-end solutions across the investment lifecycle.

The Senior Associate, Client Support Services supports daily trading operations and client/exchange connectivity for small and/or less complex clients and projects. This role is accountable for assigned daily tasks, medium- and longer-term support activities, and issue resolution across trade flows, trading interfaces, FIX connectivity, regulatory reporting, and related infrastructure touchpoints, including networking and Linux environments.

The ideal candidate brings practical experience in multi-asset trade support, strong working knowledge of FIX protocol, and the ability to troubleshoot issues across application, network, and system layers while escalating complex matters to more senior team members as appropriate.