Lead AI Technical Solution Sales Support

About the opportunity

What you will do

• Identify, qualify, and develop AI opportunities across telecom customers in EMEA.
• Lead customer discussions, workshops, and executive engagements to position AI solutions.
• Lead RFQ/RFP responses, proposals, solution descriptions, business cases, and governance approvals.
• Build strategic relationships with customer units and senior technology, operations, and network stakeholders.
• Own end-to-end solutioning from early engagement through contract signature.
• Translate customer challenges into AI use cases and value propositions.
• Define high-level architecture, scope, and delivery models with solution, delivery, and product teams.
• Align commercial, solution, and fulfilment streams and ensure continuity through handover to delivery.
• Champion the AI portfolio, enable teams, and contribute to thought leadership and best practices.
• Coordinate funnel reporting, forecasting, and performance tracking across customer units.
• Drive AI adoption programs, including onboarding, change management, and success metrics.

Must-have qualifications

• Experience with AI/ML, data analytics, or automation solutions in telecom.
• Several years of telecom or ICT sales, presales, or solution consulting experience.
• Track record selling complex technology solutions to C-level and senior stakeholders.
• Strong understanding of telecom network and operations domains, including RAN, Core, Transport, IT/OSS/BSS, and CX or service operations.
• Strong presales experience or equivalent complex opportunity setup experience.
• Ability to build business cases, pricing structures, and value-based proposals.
• Ability to lead multidisciplinary teams through complex regional sales cycles.
• Negotiation and influence capabilities for managing trade-offs and risk.

Nice-to-have qualifications

• Familiarity with Ericsson Operations Engine, Cognitive Software, Analytics solutions, and Managed Services.
• Experience across multiple countries or market areas with multicultural teams and customers.
• Exposure to cloud, data platforms, SaaS, managed services, and modern software delivery models.

Travel and location

• Willingness to travel across EMEA for customer meetings, workshops, and internal events as required by opportunities.
• The position can be hired within the EMEA region where Ericsson has an office.

About Ericsson